Marlene Cleto Meza
Hanover Park ,IL
Summary
I am a dedicated and motivated candidate pursuing a career as a Police Officer, bringing strong ability to perform under pressure, collaborate effectively within a team, and approach challenges with a problem-solving mindset. Highly adaptable and committed to continuous learning, with a willingness to develop new skills and improve from past experiences.
Overview
6
6
years of professional experience
Work History
Senior Pharmacy Technician
Walgreens
10.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Team Associate
Portillos
10.2019 - 08.2021
- Assisted customers with inquiries and order placements to enhance overall satisfaction.
- Collaborated with team members to streamline service processes and improve efficiency.
- Maintained accurate inventory records to support product availability and reduce shortages.
- Trained new employees on procedures and customer service standards to ensure consistency.
- Resolved customer complaints promptly to uphold company reputation and client relations.
Education
Associates Degree in Criminal Justice - Criminal Justice
Elgin Community College
Elgin, IL12-2025
Skills
- ExCPT certification
- Immunization certification
- CPR license
- Illinois pharmacy technician license
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Senior Pharmacy Technician
Walgreens
10.2022 - Current
Team Associate
Portillos
10.2019 - 08.2021
Associates Degree in Criminal Justice - Criminal Justice
Elgin Community College