Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marlene Cleto Meza

Hanover Park ,IL

Summary

I am a dedicated and motivated candidate pursuing a career as a Police Officer, bringing strong ability to perform under pressure, collaborate effectively within a team, and approach challenges with a problem-solving mindset. Highly adaptable and committed to continuous learning, with a willingness to develop new skills and improve from past experiences.

Overview

6
6
years of professional experience

Work History

Senior Pharmacy Technician

Walgreens
10.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.

Team Associate

Portillos
10.2019 - 08.2021
  • Assisted customers with inquiries and order placements to enhance overall satisfaction.
  • Collaborated with team members to streamline service processes and improve efficiency.
  • Maintained accurate inventory records to support product availability and reduce shortages.
  • Trained new employees on procedures and customer service standards to ensure consistency.
  • Resolved customer complaints promptly to uphold company reputation and client relations.

Education

Associates Degree in Criminal Justice - Criminal Justice

Elgin Community College
Elgin, IL
12-2025

Skills

  • ExCPT certification
  • Immunization certification
  • CPR license
  • Illinois pharmacy technician license

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Pharmacy Technician

Walgreens
10.2022 - Current

Team Associate

Portillos
10.2019 - 08.2021

Associates Degree in Criminal Justice - Criminal Justice

Elgin Community College
Marlene Cleto Meza