Markus Deboise
Cahokia Heights
Summary
Accomplished professional with expertise in cash handling and customer service, honed at Dollar General Store. Proven ability to enhance customer satisfaction and loyalty through effective complaint resolution. Demonstrated strong multitasking and mentoring skills, contributing to efficient operations and team success. Recognized for maintaining accuracy and preventing losses, achieving a 95% accuracy rate in transactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Holder
Dollar General Store
09.2024 - 07.2025
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Stocking Associate
Walmart
02.2023 - 04.2024
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
Cook
McDonald's
11.2020 - 12.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Construction Intership
Pennfoster
East St Louis02-2024
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
Certification
- EHS - Environmental Health and Safety Professional
Timeline
Key Holder
Dollar General Store
09.2024 - 07.2025
Stocking Associate
Walmart
02.2023 - 04.2024
Cook
McDonald's
11.2020 - 12.2022
Construction Intership
Pennfoster
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