Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mark Termanas

Wilmington

Summary

Dynamic Supervisor at USIC Locating Services with a proven track record in training and mentoring staff, enhancing team productivity, and delivering exceptional customer service. Skilled in implementing safety protocols and streamlining workflows, I foster a positive work environment that reduces turnover and drives operational efficiency.

Overview

10
10
years of professional experience

Work History

Supervisor

USIC Locating Services
01.2016 - Current
  • Assisted in training new team members on operational procedures and safety protocols.
  • Supported daily workflow by monitoring inventory levels and restocking supplies as needed.
  • Ensured compliance with health and safety regulations during routine inspections.
  • Adapted quickly to changing priorities while maintaining a positive work environment.
  • Collaborated with team to identify areas for process improvement and efficiency gains.
  • Maintained accurate records of inventory and equipment usage for reporting purposes.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Participated in team meetings to discuss operational challenges and propose solutions.

Education

High School Diploma -

Andrew High School
Tinley Park, IL
06-1990

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Accomplishments

  • Supervised team of 20 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Supervisor

USIC Locating Services
01.2016 - Current

High School Diploma -

Andrew High School
Mark Termanas