MARK SORIANO
Aurora
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
Raising Cane's
07.2021 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Bird Specialist
Raising Canes
01.2021 - 06.2021
- Being a Bird Specialist at Raising Canes includes but is not limited to; training all new employees including crew members and new mangers, taking inventory and unloading the supply truck, ensuring all employees are following food saftey standards, handling and preparing all raw chicken, frying the food, and occasionally tending to the register.
Delivery Driver
DoorDash
08.2020 - 01.2021
- As a food delivery driver, safety is my main priority
- For my own safety while driving, to the customers I am delivering to by following food handling and COVID-19 precautions.
- Operated vehicle safely in highly congested areas with no traffic violations.
Army Recuit, United States Army
02.2020 - 07.2020
- Went through basic training but then was discharged due to an injury to my right leg during training.
Deliver Driver and Cook
Papa Johns
01.2017 - 10.2019
- Working at Papa Johns is where I recived my first food handling certication
- After being a driver here for a year I transitioned to a shift leader role
- Here I learned how to manage employees in the sense of timing everything from food prep, to inventory and crew management.
Deli Associate
Jewel Osco
01.2016 - 01.2017
- At Jewels Deli I cleaned and operated all the slicers, rotisserie machines and ovens
- Maintained food safety with storing, cooking, slicing and selling.
Seasonal Mail Handler
USPS
01.2015 - 01.2016
- Working at the USPS I mainly focused on filtering and sending mail by bulk to the right zipcodes in the mail tray line
- I used a machine where I had to load trays of mail and divert them to the right trayline to be processed for delivery.
Maker and Cutter
Pizza, Cici's Pizza
01.2012 - 01.2014
- My first job during highschool, I learned to quickly and efficiently cut pizzas off a conveyor belt and plate them
- 5+ years of working with food professionally and 20+ years cooking on my own
- Expert at slicing and keeping inventory stocked up all while upholding cleanliness and food safety standards.
Education
Emergency Medicine -
College of Dupage
Uncompleted - Criminal Law and Psychology
Wabaunsee Community College
Skills
- Computer skills (Word, Excel, PC building)
- Previously EMT certified
- Great food handling and safety standards
- Love for cooking
- Schedule Coordination
- Staff Management
- Years of customer service
- Years of driving experience
- Listening skills
- Food Service Team Development
- Employee Performance Reviews
- Policy Implementation
- Employee Development
- Building Morale
Timeline
Restaurant Manager
Raising Cane's
07.2021 - Current
Bird Specialist
Raising Canes
01.2021 - 06.2021
Delivery Driver
DoorDash
08.2020 - 01.2021
Army Recuit, United States Army
02.2020 - 07.2020
Deliver Driver and Cook
Papa Johns
01.2017 - 10.2019
Deli Associate
Jewel Osco
01.2016 - 01.2017
Seasonal Mail Handler
USPS
01.2015 - 01.2016
Maker and Cutter
Pizza, Cici's Pizza
01.2012 - 01.2014
Emergency Medicine -
College of Dupage
Uncompleted - Criminal Law and Psychology
Wabaunsee Community College
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