Mark McMaster
Somonauk
Summary
Dynamic professional with experience in sporting goods sales and a focus on customer education and safety compliance. Known for building rapport with customers and providing expert advice to improve satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Sporting Goods Sales Associate
Walmart
Ottawa, IL
03.2023 - Current
- Assisted customers in product selection, enhancing shopping experience and satisfaction.
- Engaged with customers to build rapport and loyalty.
- Assisted customers in selecting appropriate sporting goods based on needs and preferences.
- Managed efficient cash register operations.
- Assisted customers in selecting firearms and accessories, ensuring compliance with safety regulations.
- Maintained knowledge of firearms and related products, providing expert advice to enhance customer experience.
- Trained new associates on store policies, product knowledge, and customer service best practices.
- Ensured compliance with all federal, state, and local laws pertaining to firearm sales by diligently verifying customer identification and completing required paperwork accurately.
- Enhanced customer satisfaction by providing knowledgeable assistance in firearm selection and usage.
Sporting Goods Associate
Walmart
O'Fallon, IL
01.2022 - 02.2023
- Assisted customers in selecting products, providing expert guidance on sporting goods and equipment.
- Managed inventory levels, ensuring accurate stock replenishment and organization on sales floor.
Sporting Goods Sales Associate
Walmart
Collinsville, IL
01.2020 - 01.2022
- Maintained product displays to ensure an organized and appealing shopping environment.
- Processed sales transactions accurately using point-of-sale systems.
Frozen and Dairy Associate
Walmart
Oldsmar, FL
07.2019 - 01.2020
- Managed inventory levels for frozen and dairy products, ensuring timely restocking and adherence to quality standards.
- Collaborated with team members to optimize product placement, enhancing customer accessibility and shopping experience.
- Assisted in executing promotional displays, increasing visibility of featured frozen and dairy items in store layout.
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
Education
High School Diploma -
Pedro Menendez
Saint Augustine, FLSkills
- Sales assistance
- Customer engagement
- Goal oriented
- Selling Firearms in Illinois
- Customer education
Timeline
Sporting Goods Sales Associate
Walmart
03.2023 - Current
Sporting Goods Associate
Walmart
01.2022 - 02.2023
Sporting Goods Sales Associate
Walmart
01.2020 - 01.2022
Frozen and Dairy Associate
Walmart
07.2019 - 01.2020
High School Diploma -
Pedro Menendez