Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mark J. Erdmann

Evergreen Park

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barback

Reilly’s Daughter
05.2023 - Current
  • Maintain cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Assist bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Assist with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Bartender

The Red Lion
02.2023 - Current
  • Contribute to a positive work environment through effective teamwork and communication with colleagues.
  • Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Develop loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Manage cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Traine new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Organize bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Executive Vice President

Pi Kappa Alpha Fraternity
12.2023 - 12.2024
  • Served alongside the fraternity president to oversee all external operations.
  • Conducted philanthropic events raising over $20,000 for select organizations.
  • Achieved company growth by implementing strategic initiatives and fostering collaboration across departments.
  • Established a clear vision for organizational growth while developing actionable plans to achieve both short-term and long-term objectives.
  • Served as a key spokesperson for the organization at industry events and conferences, showcasing thought leadership while fostering strategic connections with potential partners.

Server

Smith Village Senior Living
09.2021 - 12.2023
  • Learned to properly prepare and serve food
  • Assisted with the overall well-being of elderly residents.
  • Worked alongside nurses to assist with transportation and safety of residents.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Degree - undefined

St. Rita of Cascia High School
Chicago, IL
04.2025

Health and Kinesiology major on a Pre-Physician’s Assistant track

University of Illinois Urbana-Champaign
04.2025

Skills

  • Strong work ethic
  • Dedicated service provider
  • Persistent in achieving continued growth
  • Strong desire to help others
  • Efficient at multitasking
  • Flexible
  • Teamwork and collaboration
  • Team leadership
  • Clear communication
  • Thrive in diverse professional environments

Certification

  • Certified Nursing Assistant - AVID CNA School
  • American Heart Association BLS CPR

Timeline

Executive Vice President

Pi Kappa Alpha Fraternity
12.2023 - 12.2024

Barback

Reilly’s Daughter
05.2023 - Current

Bartender

The Red Lion
02.2023 - Current

Server

Smith Village Senior Living
09.2021 - 12.2023

High School Degree - undefined

St. Rita of Cascia High School

Health and Kinesiology major on a Pre-Physician’s Assistant track

University of Illinois Urbana-Champaign

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Mark J. Erdmann