Mark Dabney
Chicago
Summary
Reliable and highly motivated professional known for strong work ethic, attention to detail, and ability to perform efficiently in fast-paced environments. Proven ability to handle responsibilities with accuracy, meet deadlines, and quickly adapt to new systems and tasks. Trusted to manage important materials, stay organized, and maintain professionalism at all times. Dedicated team player who brings consistency, accountability, and a results-driven mindset to every role.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Mail Service Courier
US MESSENGER
Chicago
09.2025 - Current
- Sorted and processed high volumes of mail and packages while maintaining accuracy and efficiency
- Scanned, tracked, and verified mail and packages using barcode systems to ensure proper routing and delivery
- Handled priority, certified, and confidential mail and packages following strict security and chain-of-custody procedures
- Loaded, unloaded, and organized mail and packages to meet daily delivery schedules and operational deadlines
- Followed safety regulations and company procedures while working in a fast-paced environment
- Delivered packages promptly across designated routes, ensuring high levels of customer satisfaction and timely service.
- Resolved customer complaints promptly and professionally.
- Implemented best practices for package handling to minimize damages, contributing to improved service quality and customer satisfaction.
- Assisted in training new couriers on route navigation and safety protocols, enhancing team performance and service quality.
- Maintained accurate records of deliveries and pickups, streamlining communication with team members and improving process transparency.
Landscape Worker
Greencorps Chicago
Chicago
03.2024 - 12.2024
- Maintained natural areas such as forests, wetlands, and prairies by removing non-native species, dragging brush and applying chemicals.
- Maintained grounds of businesses, private and community properties using hand and power tools.
- Operated chainsaw, chipper and other equipment during restoration work.
- Prepared sites for landscape installation.
- Maintained mature landscape projects through weeding, edging, and mulching.
- Cooperated and collaborated as a team member of a crew to execute assigned projects.
- Utilized a variety of landscaping equipment such as loppers and pruners, etc.
- Loaded and unloaded truck with materials and tools.
- Ensured equipment was well-cared for and in optimal condition.
- Followed guidance of planned landscaping designs.
- Operated landscaping tools and equipment to maintain aesthetics, improving outdoor environments for community projects.
- Assisted in planting, pruning, and fertilizing plants, enhancing the health and appearance of landscaped areas.
- Maintained inventory of landscaping supplies and tools, ensuring availability for ongoing projects and team efficiency.
- Conducted regular inspections of landscaped areas, identifying maintenance needs and addressing issues promptly to sustain quality.
- Developed effective communication skills through collaboration with diverse teams, enhancing overall project coordination and execution.
- Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
Supervisor
Icon Showplace
Chicago
12.2022 - 01.2024
- Supervised daily operations to ensure efficient workflow, resulting in improved team productivity and morale.
- Developed and implemented training programs for new staff, enhancing skill sets and operational readiness.
- Monitored inventory levels and coordinated supply orders, ensuring seamless availability of essential materials.
- Conducted performance evaluations and provided constructive feedback, fostering employee development and accountability.
- Streamlined communication processes between departments, enhancing collaboration and reducing project turnaround time.
- Assisted in the development of safety protocols, promoting a safer work environment for all employees.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Directed and supervised team of 15 employees in daily operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
- Led team meetings to discuss operational challenges, encouraging input and fostering a collaborative problem-solving culture.
- Maintained compliance with company policies and procedures, ensuring a consistent and reliable operational framework.
- Trained new employees on company policies and procedures.
- Trained new employees on company policies, job duties, and performance expectations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Streamlined workflow processes, reducing project completion times.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Tracked progress on projects and provided timely feedback to staff members.
- Created new strategies for improving customer service standards within the organization.
Education
First Aid/ CPR, Horticulture Plant Basics, Invasive Species Identification, Green Infrastructure, IL Pesticide License, 10 HR OSHA Safety and Health Standards, 40-hour Hazmat, Midwest Ecological Prescription Burn
Greencorps Chicago
Chicago, IL 03.2024 - 12.2024
Skills
- Customer complaint resolution
- Inventory management
- Training and development
- Tool operation
- Communication skills
- Route navigation
- Record keeping
- Time management
- Mail sorting
- Delivery routing
- Package tracking
- Handheld scanning devices
- Heavy lifting
- Licensed driver in [state]
- Delivery and pickup
- Efficient navigation
- Delivery documentation
- Clean driving record
- Decision-making
- Team collaboration
- Payment collection
- Problem-solving
- Dispatch
- Delivery management
- Loading and unloading
- Scanning device operation
- Route planning
- Package pickup and delivery
- Valid Driver's license
- Multitasking and organization
- Basic math
- Record keeping efficiency
- Efficient multitasking
- Professionalism and punctuality
- Strong navigation skills
- Reliability and trustworthiness
- Organizational growth
- Confidentiality awareness
Timeline
Mail Service Courier
US MESSENGER
09.2025 - Current
Landscape Worker
Greencorps Chicago
03.2024 - 12.2024
First Aid/ CPR, Horticulture Plant Basics, Invasive Species Identification, Green Infrastructure, IL Pesticide License, 10 HR OSHA Safety and Health Standards, 40-hour Hazmat, Midwest Ecological Prescription Burn
Greencorps Chicago
03.2024 - 12.2024
Supervisor
Icon Showplace
12.2022 - 01.2024