Mariya Bilovych
Plainfield
Summary
Dedicated professional with strong communication skills and a focus on customer service. Experienced in office administration and data management, ensuring efficient operations and team support. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
2
2
years of professional experience
Work History
Receptionist
Fair Oaks Ford
Naperville
03.2026 - Current
- Managed incoming calls and scheduled appointments for service.
- Processed customer information using dealership management software.
- Scheduled and confirmed appointments and meetings for management team.
- Responded to inquiries from internal staff members regarding office operations.
- Kept updated records of office expenses and costs, assisting with budget tracking.
Team Leader
Chicago Bread
Plainfield
06.2024 - 11.2025
- Coordinated staff schedules to optimize coverage during peak hours.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Trained new team members on food safety standards and production processes.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Education
High School Diploma -
Oswego East High School
Oswego06-2025
Bachelor of Science - Criminology, Psychology
Benedictine University
Lisle, IL06-2026
Skills
- Communication skills
- Team leadership
- Data analysis
- Customer service
- Business correspondence
- Multi-line telephone systems
- Positive and professional
- Office administration
Languages
English
Professional
Ukrainian
Professional
Russian
Professional
Timeline
Receptionist
Fair Oaks Ford
03.2026 - Current
Team Leader
Chicago Bread
06.2024 - 11.2025
High School Diploma -
Oswego East High School
Bachelor of Science - Criminology, Psychology
Benedictine University