Maritza Sanchez
Lombard
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
District Manager
ABM Industries
07.2022 - Current
- Supervised 60+ locations to enforce high-quality standards of operation.
- Monthly accounts reviews -P&L, billing, accounts receivable/payable
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service. -New contract sales, customer retention
- Coordinated with other district managers to actualize performance improvement strategies.
Area Manager
ABM Industries
12.2020 - 07.2022
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
- Resolved Union/Non-Union issues
Janitorial Site Supervisor
ABM Industries
09.2018 - 11.2020
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Maintained records and logs of work performed and materials and equipment used.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Janitorial Cleaner
ABM Industries
03.2015 - 08.2018
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Computer Information System/Accounting
Calumet College of St. Joseph
Whiting, INHigh School Diploma -
East Chicago Central High School
East Chicago, IN06.2009
Skills
- P&L Responsibility
- Organizational Analysis
- Request for Proposal
- Business Planning
- Customer Service
- Sales Reporting
- Profitability Assessments
- Client Base Retention
- Business Growth Opportunities
- Bid Review
- Employee Scheduling
- Accounts payable/receivable
Additional Information
MPower -[ARM, WFM, CASE, SITE, BUS, TAG, EPAY, NITRO]
Citrix - [Insight/AP Workflow]
MICROSOFT -[Excel, word, power point, teams]
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
District Manager
ABM Industries
07.2022 - Current
Area Manager
ABM Industries
12.2020 - 07.2022
Janitorial Site Supervisor
ABM Industries
09.2018 - 11.2020
Janitorial Cleaner
ABM Industries
03.2015 - 08.2018
Computer Information System/Accounting
Calumet College of St. Joseph
High School Diploma -
East Chicago Central High School
Similar Profiles
Frank PetersonFrank Peterson
Supervisor at Abm Industries Inc or abm building valueSupervisor at Abm Industries Inc or abm building value
Berencia HobbBerencia Hobb
General Labor Warehouse/FloorTech/CorrigateTech/AccessControl at Abm Industries Inc or ABM Building ValueGeneral Labor Warehouse/FloorTech/CorrigateTech/AccessControl at Abm Industries Inc or ABM Building Value
TISEAN F. MACKTISEAN F. MACK
Janitor at ABM IndustriesJanitor at ABM Industries
Jace CrumpJace Crump
Grounds Crew Member at ABM IndustriesGrounds Crew Member at ABM Industries
Zayn NaeemZayn Naeem
Founder & CEO at Stay WindyCityFounder & CEO at Stay WindyCity