Maritza Miramontes
Yorkville
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
R1 RCM, Intermountain Healthcare
Joliet
05.2023 - Current
- Verifying patient demographic information in the computer system, including insurance coverage.
- Performing duties such as collecting payments, issuing receipts, and balancing daily transactions.
- Managed all necessary paperwork related to the patient registration process, such as admission forms, consent forms, and forms regarding patient rights.
- Adapting quickly to changes in workload due to fluctuations in patient volume.
Supported Living Assistant
Clearbrook
Joliet
02.2023 - 09.2023
- Assisted individuals with daily living activities such as meal preparation, shopping and housekeeping
- Provided transportation services to medical appointments, errands and social events
- Maintained records of client's progress towards goals set out in their individual service plan
- Educated clients about healthy lifestyle habits related to nutrition, hygiene and safety
Dietary Aide
Heritage Woods of Yorkville
Yorkville
02.2021 - 07.2022
- Helped with meal prep for daily meals, following sanitation, and food handling guidelines
- Cleaned and maintained dining room during and after each meal service
- Engaged with residents to provide positive and enriching experiences
Education
GED -
Grundy Kendall Regional Office Of Education
Yorkville, IL02-2022
Skills
- Microsoft Word
- Multitasking Abilities
- Documentation skills
- HIPAA procedures
- Adaptability
- Google drive
- Customer service
- Health education
- Effective communication
- MEDITECH EHR software
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Volunteering at animal shelters
- Reading
Timeline
Patient Access Representative
R1 RCM, Intermountain Healthcare
05.2023 - Current
Supported Living Assistant
Clearbrook
02.2023 - 09.2023
Dietary Aide
Heritage Woods of Yorkville
02.2021 - 07.2022
GED -
Grundy Kendall Regional Office Of Education