MARISSA MARZ
Joliet
Summary
Dedicated and detail-oriented supervisor with extensive experience managing staff, ensuring cleanliness standards, and overseeing daily operations in high-volume environments. Proven ability to lead teams, maintain safe and sanitary conditions, manage inventory and supplies, and deliver high-quality facility services.
Overview
5
5
years of professional experience
Work History
General Manager
McDonald's (Spence Organization)
08.2020 - Current
- Lead daily operations for a high-volume location generating significant annual revenue.
- Supervise, train, and motivate a team of employees, improving staff retention and engagement.
- Implement efficiency measures that reduce operational costs and enhance profitability.
- Conduct regular inspections to uphold quality, safety, and compliance standards.
- Coordinate schedules and delegate tasks to ensure all areas meet cleanliness requirements.
- Drive local marketing initiatives, increasing same-store sales and customer satisfaction scores.
- Oversee inventory management and supply ordering to maintain optimal stock levels and cost efficiency.
People Experience Lead; Franchise HR Lead
McDonald's
09.2024 - Current
- Lead HR initiatives and employee experience programs across 8 franchise locations.
- Implement training programs to boost team performance and engagement.
Education
Medical Billing and Coding Certificate -
Rasmussen University-Illinois
Romeoville, Illinois12.2019
High School Diploma - undefined
Peninsula High School
Gig Harbor, Washington01.2009
Skills
- Operations Management
- Human Resources Management
- Team Supervision & Scheduling
- Safety & Sanitation Compliance
- Inventory & Supply Management
- Training & Quality Inspections
- Workplace Safety Standards
- Communication & Problem Solving
Timeline
People Experience Lead; Franchise HR Lead
McDonald's
09.2024 - Current
General Manager
McDonald's (Spence Organization)
08.2020 - Current
High School Diploma - undefined
Peninsula High School
Medical Billing and Coding Certificate -
Rasmussen University-Illinois
Similar Profiles
Dominic MindaDominic Minda
I.T Support Technician III at McDonald's Corporation-Stanton OrganizationI.T Support Technician III at McDonald's Corporation-Stanton Organization
Jerrick BoldenJerrick Bolden
Operation and Training Associate at The Welburn Organization- McDonald'sOperation and Training Associate at The Welburn Organization- McDonald's
Denise TrujilloDenise Trujillo
Opening Shift Leader at Ruprecht Organization / JetRad /McDonald'sOpening Shift Leader at Ruprecht Organization / JetRad /McDonald's
Sue WardSue Ward
National Senior Director, Special Events at Arthritis FoundationNational Senior Director, Special Events at Arthritis Foundation
Lindley MaurerLindley Maurer
Babysitter at Self-EmployedBabysitter at Self-Employed