Marissa Maier
Belleville
Summary
Results-driven professional with over five years of administrative assistance experience, six years in inventory management, and procurement of medical supplies and equipment, alongside four years of hands-on animal care experience. Proficient in communication, problem-solving, and project coordination in high-pressure environments. Proven ability to manage client relationships, reduce costs, and streamline operations. Expert in CRM systems, organizational and technical skills, with advanced proficiency in spreadsheets, databases, and various software programs.
Overview
21
21
years of professional experience
Work History
Executive Assistant / Client Care Specialist
Nations Network - Keller Williams
04.2017 - Current
- Manage business operations support, including process coordination for effective execution.
- Handle word processing, spreadsheets, databases, and presentation software for reporting and communication.
- Create and manage expense reports, budgets, and filing systems for real estate transactions.
- Coordinate property closings and ensure seamless closing procedures.
- Assist in developing the office operations manual and supporting a team of ten real estate agents.
- CRM Proficiency: Use CRM software to track and manage client communications, maintain accurate client records, and streamline lead management processes to enhance customer satisfaction and sales conversion.
Supply Inventory Coordinator
Christian Hospital
06.2014 - 04.2017
- Assisted in managing a team of 15 individuals within the department.
- Developed and maintained spreadsheets to track and analyze supply data.
- Ensured continuous supply availability by working closely with buyers and suppliers.
- Managed returns, rejections, and purchase orders to ensure smooth operations.
Veterinary Technician
Edwardsville Pet Hospital
02.2013 - 04.2014
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Greeted and interacted with pet owners to ensure a calm, stress-free environment for both animals and owners.
- Assisted in medical forms completion and scheduled follow-up appointments.
- Supervised patients post-surgery and provided critical updates to veterinarians.
- Managed medical records and ensured accuracy in documentation.
Camp Counselor
Camp Bow Wow
08.2011 - 09.2012
- Monitored and ensured safe interactions for over 20 dogs in a group play environment.
- Maintained clean and safe facilities using industry-approved sanitation practices.
- Provided special care for animals with unique dietary needs.
Purchasing Assistant
Colorado Springs Health Partners
07.2010 - 11.2010
- Delivered customer service to 11 clinics, ensuring timely procurement of supplies.
- Managed supplier communications to resolve issues related to deliveries and pricing discrepancies.
- Authorized invoice payments and maintained accurate purchasing records.
Medical Procurement Analyst
United States Air Force
07.2007 - 06.2010
- Managed a monthly purchasing budget of $200K and utilized government purchasing credit cards.
- Procured medical supplies worth $57K using Blanket Purchase Agreements.
- Created purchase orders and maintained transaction history in the Materiel Management Inventory System.
Kennel Assistant
Sauk Prairie Small Animal Hospital
02.2004 - 03.2006
- Delivered compassionate care and handling of animals, ensuring safety and well-being.
- Performed routine cleaning and maintenance of the clinic, following sanitary guidelines.
- Assisted in the preparation of meals and ensured proper dietary needs for animals.
Education
Business Administration
Brown Mackie College
St Louis, MOAssociate of Applied Science - Veterinary Technology
Brown Mackie College
St Louis, MOSkills
- Client & Vendor Relations: Ensuring smooth communication and timely procurement
- Administrative & Operational Support: Skilled in managing office operations, maintaining schedules, and supporting real estate teams
- CRM Proficiency: Experienced in CRM software to track client interactions, manage leads, and streamline communication
- Research & Analysis: Adept at sourcing best pricing, vendor data, and stock availability, while tracking critical data
- Problem Solving & Crisis Management: Managed emergency procurement during the H1N1 outbreak
- Team Collaboration: Strong team player with proven leadership in teams
- Technology Proficiency: Expert in Microsoft Office Suite, CRM platforms, and specialized software for medical and logistical operations
Timeline
Executive Assistant / Client Care Specialist
Nations Network - Keller Williams
04.2017 - Current
Supply Inventory Coordinator
Christian Hospital
06.2014 - 04.2017
Veterinary Technician
Edwardsville Pet Hospital
02.2013 - 04.2014
Camp Counselor
Camp Bow Wow
08.2011 - 09.2012
Purchasing Assistant
Colorado Springs Health Partners
07.2010 - 11.2010
Medical Procurement Analyst
United States Air Force
07.2007 - 06.2010
Kennel Assistant
Sauk Prairie Small Animal Hospital
02.2004 - 03.2006
Business Administration
Brown Mackie College
Associate of Applied Science - Veterinary Technology
Brown Mackie College
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