Marissa Kieffer

• Collaborated with interdisciplinary teams to optimize resident care outcomes, and promote a holistic approach to healthcare.
• Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
• Fostered a culture of continuous improvement by regularly soliciting feedback from staff members on processes and procedures.
• Collaborated with local healthcare providers to establish partnerships that improved access to specialized care for residents.
• Oversaw facility maintenance and upgrades, ensuring safe and welcoming environment for residents and visitors.
• Streamlined patient admission processes, ensuring efficient and compassionate service for families and their loved ones.

• Mentored junior team members in best practices for facility administration, developing future leaders in the field.
• Improved customer satisfaction by addressing concerns promptly and professionally.
• Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
• Maintained a safe working environment through regular safety inspections and adherence to compliance standards.
• Established a culture of teamwork among staff members, fostering collaboration toward common goals.
• Minimized operational costs by efficiently managing budgets, and reducing expenses.
• Maintained the physical condition of facilities, applying available resources and personnel to achieve a safe, clean, and functional environment.
• Conducted regular facility inspections to identify repair needs, or improvements.
• Scheduled, coordinated, and supervised all facility-related tasks and activities to monitor performance.
• Ordered, maintained, and distributed supplies and inventory.

• Supervised daily facility operations.
• Adheres to established federal and state regulations.
• Supervises multifaceted areas of the facility encompassing housekeeping services, nursing personnel management, and business operations.
• Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
• Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare.

• Provided exceptional customer service, addressing patient concerns promptly and professionally.
• Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
• Supported dentists during procedures, assisting dental fillings,
  permanent, ana temporary crowns ana sealants.
• Took dental images following strict patient protection rules, applying lead aprons.
• Maintained dental supply inventory by checking stock to determine inventory level.
• Educated patients on dental hygiene, pre-surgical instructions, and post-surgical care.
• Safeguarded practice reputation by adhering to strict sterilization protocols for instruments and equipment, as per OSHA guidelines.

• Demonstrated strong attention to detail when completing insurance forms and obtaining necessary authorizations for treatments or surgeries.
• Prepared patients for surgeries by thoroughly reviewing preoperative instructions, addressing any concerns or questions they may have had.
• Coordinated injections, imaging scans and tests to facilitate precise diagnoses.
• Streamlined clinic operations by efficiently scheduling appointments and managing patient flow, optimizing the overall experience for both patients and staff.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.

• Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
• Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
• Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
• Ensured proper handling of specimens during surgeries, aiding in accurate diagnostic results for patients.
• Positioned patients and set up drapes to create comfortable surgical environment for patients.

• Delivered exceptional support to maintain customer satisfaction levels.
• Received initial orders efficiently.
• Managed all financial transactions efficiently and accurately.
• Conducted product inventories.
• Coordinated hiring processes effectively.

• Maintained high standards of food service sanitation.

Handled customer interactions to ensure satisfaction and service excellence.

• Operated cash register efficiently throughout shifts.
• Accurately executed closing cash reconciliation tasks.