Marissa Bahena
Chicago
Summary
Personable and compassionate candidate with strong communication skills and dedication to patient care. Focused on providing quality patient experiences and contributing to efficient clinical operations. Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Broadway Medical Center
07.2023 - Current
- Triage more than 50+ patients daily, including measuring weight, height, blood pressure, glucose of the day, temperature, pulse oximetry, respiration and documented vitals with accuracy.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Taught patients about medications, procedures, and care plan instructions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assist physicians by preparing for any procedures, including pap smears, EKGs, glucose testing, breath/stair tests, phlebotomy, CMT circulatory test, and allergy testing.
- Translating for our Spanish speaking patients, and as well as for the physicians.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
No Degree - Nursing
Malcolm X College
1900 West Jackson Blvd06.2028
High School Diploma -
Curie Metro High School
4959 South Archer Ave06.2018
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical Terminology Knowledge
- Venipuncture
- Direct Patient Care
- Phlebotomy
- Laboratory Specimen Collection
- Time Management
- Computer Proficiency
- Capillary Blood Collection
- Patient Triaging
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcare Certification Organization (NHCO).
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Broadway Medical Center
07.2023 - Current
No Degree - Nursing
Malcolm X College
High School Diploma -
Curie Metro High School
- Certified Phlebotomy Technician (CPT) - National Healthcare Certification Organization (NHCO).
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