Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marisa Ahern

Quincy

Summary

Compassionate and detail-oriented CNA with a proven track record at Good Samaritan Nursing Home, excelling in patient care and vital signs monitoring. Demonstrated effective communication and problem-solving skills while training new staff and enhancing patient rehabilitation programs, fostering improved health outcomes and resident satisfaction.

Experienced with educational support, assisting in development and implementation of classroom activities. Utilizes strong interpersonal skills to foster supportive and engaging learning environment. Knowledge of effective classroom management techniques and instructional support.

Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.

Professional paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

CNA

Good Samaritan Nursing Home
06.2024 - Current
  • Provided compassionate care to patients, ensuring comfort and safety in daily activities.
  • Assisted nursing staff with patient assessments and vital sign monitoring for improved health outcomes.
  • Administered medications and treatments as prescribed, maintaining accuracy and compliance with healthcare regulations.
  • Supported rehabilitation efforts by implementing exercise programs tailored to individual patient needs.
  • Trained new staff on best practices for patient care and facility protocols to enhance service delivery.
  • Streamlined documentation processes using electronic health record systems, enhancing efficiency in information retrieval.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Paraprofessional

Quincy Senior High School
08.2022 - Current
  • Assisted educators in implementing lesson plans and classroom activities.
  • Supported students with individualized learning plans and academic challenges.
  • Collaborated with teachers to create a positive learning environment.
  • Monitored student behavior to ensure safety and adherence to school policies.
  • Organized classroom materials and resources for efficient use during lessons.
  • Adapted instructional strategies to meet diverse student needs effectively.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.

Activity Director

Curtis Creek Assisted Living Facility
03.2021 - 06.2022
  • Developed and implemented engaging recreational programs tailored to diverse resident needs.
  • Coordinated schedules for activities, ensuring optimal participation and resource allocation.
  • Trained and supervised staff in delivering high-quality programming and resident engagement strategies.
  • Evaluated program effectiveness through resident feedback, leading to continuous improvement initiatives.
  • Managed budgets for activities, optimizing resources while maintaining quality experiences for residents.
  • Organized events that promoted social interaction, enhancing overall resident satisfaction and well-being.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.

Customer Service Representative

Blue Cross and Blue Shield
04.2020 - 02.2021
  • Resolved customer inquiries via phone, email, and chat to enhance satisfaction and retention.
  • Collaborated with team members to streamline processes, improving service response time.
  • Trained new staff on customer service protocols and software systems to ensure consistency.
  • Managed escalated issues by providing effective solutions, fostering positive customer relations.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Home Care Aide

Addus Home Health Care
08.2018 - 06.2019
  • Provided personalized care to clients, ensuring comfort and safety in daily activities.
  • Assisted clients with personal hygiene, meal preparation, and medication management.
  • Developed and maintained positive relationships with clients and their families to enhance care experience.
  • Monitored client health conditions, reporting changes to healthcare professionals promptly.
  • Implemented individualized care plans, adapting strategies based on client needs and preferences.
  • Coordinated transportation for clients to appointments, enhancing access to necessary services.
  • Advocated for clients' needs within the healthcare system, fostering improved service delivery.
  • Assisted patients with daily living activities, promoting independence and quality of life.

CNA

Good Samaritan Nursing Home
02.2018 - 08.2018
  • Assisted nursing staff with patient assessments and vital sign monitoring for improved health outcomes.
  • Provided compassionate care to patients, ensuring comfort and safety in daily activities.
  • Supported rehabilitation efforts by implementing exercise programs tailored to individual patient needs.
  • Trained new staff on best practices for patient care and facility protocols to enhance service delivery.
  • Streamlined documentation processes using electronic health record systems, enhancing efficiency in information retrieval.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Education

Associate of Arts - Education

John Wood Community College
Quincy
05-2024

Certificate CNA - Nursing

John Wood Community College
Quincy
12-2018

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • Problem-solving
  • Multitasking and organization
  • Flexibility and adaptability
  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Special education support

Certification

  • CNA - Certified Nurse Assistant

Timeline

CNA

Good Samaritan Nursing Home
06.2024 - Current

Paraprofessional

Quincy Senior High School
08.2022 - Current

Activity Director

Curtis Creek Assisted Living Facility
03.2021 - 06.2022

Customer Service Representative

Blue Cross and Blue Shield
04.2020 - 02.2021

Home Care Aide

Addus Home Health Care
08.2018 - 06.2019

CNA

Good Samaritan Nursing Home
02.2018 - 08.2018

Associate of Arts - Education

John Wood Community College

Certificate CNA - Nursing

John Wood Community College

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Marisa Ahern