Marion Herrmann
Elgin
Summary
Proven track record of enhancing customer satisfaction and streamlining inventory at Michaels Arts and Crafts showcases my expertise in product knowledge. Reliable team member with strong communication skills and ability to adjust work for various environments. Demonstrated ability to maintain a welcoming environment and collaborate effectively, achieving significant improvements in service quality and operational efficiency.
Overview
3
3
years of professional experience
Work History
Personal Designer
Michaels Arts and Crafts
09.2023 - Current
- Ensured long-lasting preservation of artwork by utilizing acid-free matting and UV-resistant glass during the framing process.
- Managed inventory accurately and effectively, resulting in reduced costs by minimizing excess stock and maintaining optimal levels of frequently used materials.
- Enhanced customer satisfaction by providing personalized framing solutions tailored to individual needs and preferences.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Team Member
Brew N' Bubble
05.2023 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Balance taking and managing order production while keeping the workstation clean.
BOH Team Member
Nick's Pizza and Pub
04.2022 - 05.2023
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
Education
High School Diploma -
South Elgin High School
South Elgin05-2024
Skills
- Customer service
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Stock replenishment
- Product knowledge expertise
- Order processing
- Time management
- Teamwork skills
- Stock control
Timeline
Personal Designer
Michaels Arts and Crafts
09.2023 - Current
Team Member
Brew N' Bubble
05.2023 - 12.2023
BOH Team Member
Nick's Pizza and Pub
04.2022 - 05.2023
High School Diploma -
South Elgin High School
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