Marino Kimberly
Chicago
Summary
Professional worker with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Deli Associate
Jewels Osco
06.2023 - 03.2024
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Host
Portillos
09.2018 - 03.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Cashier
Goodwill
01.2019 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Bremen High School
Midlothian, IL06-1985
Skills
- Food safety
- Cleaning and sanitizing
- Safe food
- Customer engagement
- Workplace safety
- Customer service
Timeline
Deli Associate
Jewels Osco
06.2023 - 03.2024
Cashier
Goodwill
01.2019 - 05.2022
Host
Portillos
09.2018 - 03.2023
Bremen High School
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