Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

MARIENITA UY

Glenview,IL

Summary

Accomplished Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

REMINISCENCE DIRECTOR

Sunrise Assisted Living
03.2024 - Current
  • Developed and implemented engaging reminiscence activities to enhance residents' cognitive and emotional well-being.
  • Supervised team in delivering personalized care plans that respect each resident's life history and preferences.
  • Facilitated training sessions for staff on best practices in reminiscence therapy techniques and memory care strategies.
  • Collaborated with interdisciplinary teams to assess residents' needs and adjust programs accordingly for optimal engagement.
  • Mentored new hires in understanding the importance of memory care within the assisted living environment.
  • Established partnerships with local organizations to enhance resources available for reminiscence-based programming and support services.
  • Collaborated with interdisciplinary teams to create personalized care plans for each resident.
  • Recruited, hired, and trained about 50 staff, providing direct supervision, ongoing staff development, and continuing education to employees.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.

Pharmacy Lead

CAREONE Pharmacy
06.2019 - 06.2025
  • Ensure timely processing of all medications, accurate verification of insurance benefits, and effective coordination with pharmacy units to meet cut-off times.
  • Conduct daily audits of the queue to ensure timely entry and processing of admissions and orders, and facilitate prompt delivery to the Nursing Home.
  • I prioritize the efficient and accurate processing of 300 scripts of medications, working closely with pharmacy units to ensure that all necessary steps are taken to meet deadlines. This includes verifying insurance benefits correctly and coordinating with various teams to ensure smooth operations.
  • By closely monitoring the daily queue, I ensure that all admissions and orders are promptly entered and processed, and that the necessary medications are sent out for delivery to the Nursing Home promptly.

Director of Memory Care

Sheridan of Green Oaks
01.2024 - 03.2024
  • Promote the company’s Embrace & Enrich philosophy in all aspects of my role, ensuring a positive experience for residents, families, and staff.
  • Implement and oversee the six unique pillars of Embrace to enhance the quality of care and services provided.
  • Partner with the Director and Health and Wellness team to provide daily oversight of operations in the Memory Care area.
  • Take the lead in developing and delivering high-quality innovative programs in Memory Care, personally leading a minimum of 5-7 programs per day.
  • Assist in planning, coordinating, and evaluating resident activities, while encouraging resident participation.
  • Provide education, training, and hands-on support to community staff in collaboration with community managers.
  • Implement and monitor programs and processes to promote excellence in programming, while ensuring high levels of resident, family, and staff satisfaction in a fiscally responsible manner.
  • Collaborate on the development of care plans for each Memory Care resident, ensuring individualized and comprehensive care.

Admissions Coordinator (PRN)

Norridge Gardens Nursing Home
05.2023 - 11.2023
  • Coordinate with Hospital liaison for incoming referrals, obtaining required information and admitting residents efficiently, following established policies and procedures and under the direction of the supervisor.
  • Assist in interviewing residents, guardians, and sponsors to gather necessary admission information and provide orientation programs.
  • Admit residents and maintain accurate identification records, adhering to established policies and procedures.
  • Keep an updated record of available beds and manage the admission, transfer, and discharge processes in accordance with established policies and procedures.
  • Foster positive relationships with inter-department personnel and other departments within the facility.
  • Provide residents with an admission information packet, including important documents such as resident rights, notice of privacy practices, and admissions contract.
  • Verify insurance coverage using GCMO and enter relevant information of admitted residents into PCC (Point Click Care) system.
  • Coordinated admission processes for new residents, ensuring compliance with regulatory requirements and organizational policies.
  • Streamlined communication between prospective residents and healthcare providers to enhance the overall experience.
  • Managed electronic health record systems, maintaining accurate and up-to-date resident information.
  • Collaborated with interdisciplinary teams to assess resident needs during the admissions process, enhancing care coordination.
  • Confirmed all insurance benefits met the standards of admissions as dictated by policy.
  • Assisted in the patient admission process based on federal and state laws.

Senior Admission Coordinator

CVS- Coram Specialty Pharmacy
09.2019 - 11.2021
  • Conduct initial assessments by contacting prospective patients to verify the accuracy of information received from doctor’s offices.
  • Serve as the primary point of contact for CVS & Coram’s patients, caregivers, referral and sales teams, and individual accounts.
  • Evaluate patient needs and accurately document all communication in the Electronic Medical Records system to ensure coordinated care.
  • Communicate with various departments to provide information on necessary equipment, supplies, and services for patients starting service with our company.
  • Collaborate with CVS Coram insurance professionals to verify patient insurance benefit coverage, obtain prior authorization, and determine monetary responsibility.
  • Discuss patient responsibility and ensure all necessary documentation is obtained for billing of services.
  • Confirm start of care details with all parties involved to facilitate a seamless transition into homecare for our customers.
  • Assist in training new employees, utilizing Salesforce, HCN, and Epic systems.
  • Propose innovative monitoring techniques to enhance operational productivity.

Project Coordinator - Volunteer Services

Advocate Lutheran General Hospital
05.2019 - 08.2020
  • In concurrent with my Nursing Assistant position with Advocate Lutheran.
  • Managed the processing of MVP/SPIRIT awards for nearly 1,000 deserving hospital employees at Advocate Lutheran General Hospital, recognizing their exceptional patient care and contributions to the workplace.
  • Administered the Kendall Smith Healthcare Scholarship, awarding a scholarship to a high-achieving high school student who demonstrates academic excellence and plans to pursue a career in healthcare.
  • Coordinated the SEARCH Program, providing opportunities for high school students interested in healthcare careers to explore various areas and gain work experience in a hospital setting, both clinical and nonclinical.

Nursing Assistant, Surgical Telemetry- Safety Coach

Advocate Lutheran General Hospital
01.2018 - 03.2020
  • Facilitated the admission and discharge process for new patients, ensuring accurate documentation and logging of all valuables in the hospital system.
  • Conducted thorough patient assessments, including reviewing medical history for allergies, fall risk, and collaborating with a registered nurse for skin checks (four eyes principle).
  • Coordinated supply management, ensuring adequate inventory of supplies for nurses and patients.
  • Conducted audits to ensure proper documentation and adherence to safety protocols in the handling of patients.
  • Served as a safety coach for the Surgical Telemetry Unit, promoting a safe and secure environment for patients and staff.

Pharmacy Supervisor

MacRx Pharmacy
05.2016 - 03.2019
  • Assures that all medication processing is processed on time, insurance benefits are verified correctly, and coordinates with all the pharmacy units to ensure everyone meets the cut-off time.
  • Established Policies and Procedures to improve the workflow in the Pharmacy Data Operations, from benefits verification, data entry, and filling to dispatching of the medications.
  • Achieved the highest number of medication orders entered weekly.
  • Assigns staff for their daily assignments for internal and off-site employees.

Certified Nursing & Activity Assistant

Brookdale Senior Living
03.2017 - 01.2018
  • Provide assistance to residents in daily activities, including grooming, bathing, and food preparation.
  • Take responsibility for developing and leading engaging, resident-centered activities.
  • Ensure a safe and supportive environment for residents, promoting their well-being and comfort.

Certified Pharmacy Technician

Amerisource Bergen
01.2014 - 03.2016
  • Provided support to the Registered Pharmacist by efficiently processing incoming medication scripts and addressing non-clinical inquiries from customers, including insurance verification, coverage of medications, and alternative options.
  • Conducted cash balancing for weekly deposits and monitored credit and debit transactions managed by Amerisource Head Office for our branch.
  • Prepared and processed medical insurance claim forms and facilitated the processing of medications requiring prior authorization.
  • Successfully conducted monthly inventory of all medications, contributing to the office meeting its annual inventory target.

Customer Service Representative

Lifescan Laboratories
04.2013 - 02.2016
  • Efficiently schedule and dispatch workers, work crews, equipment, or service vehicles to designated locations based on customer requests, specifications, or needs, utilizing radios or telephones.
  • Conduct daily logistics planning to optimize the utilization of time and available crew resources, ensuring exceptional service delivery to clients.

Education

Masters in Health Administration - Health Administration

National Louis University
Chicago, IL
01.2020

Basic Nursing Assistant - Pre- Nursing

Oakton Community College
Des Plaines Il

Bachelor of Arts - Communication Arts

St. Paul College
Philippines
03.1990

Skills

  • Benefits verification from Medicare, Medicaid (from different states), and Commercial Insurance
  • Accurate data entry
  • Team coordination
  • Financial planning
  • Bookkeeping
  • Insurance Verification/Claims
  • Staffing/scheduling
  • Admission and Discharge Processing of Patients
  • Familiar with Salesforce, Frameworks, ECM systems, Epic system, Point and Click Care system, Yardi, and Synergy
  • Strategic operational planning
  • Marketing
  • Fundraising
  • Resident satisfaction
  • Strategic business development
  • Human resources management

Websites

Certification

  • Basic Life Support Instructor - American Heart Association - 05/2027

Timeline

REMINISCENCE DIRECTOR

Sunrise Assisted Living
03.2024 - Current

Director of Memory Care

Sheridan of Green Oaks
01.2024 - 03.2024

Admissions Coordinator (PRN)

Norridge Gardens Nursing Home
05.2023 - 11.2023

Senior Admission Coordinator

CVS- Coram Specialty Pharmacy
09.2019 - 11.2021

Pharmacy Lead

CAREONE Pharmacy
06.2019 - 06.2025

Project Coordinator - Volunteer Services

Advocate Lutheran General Hospital
05.2019 - 08.2020

Nursing Assistant, Surgical Telemetry- Safety Coach

Advocate Lutheran General Hospital
01.2018 - 03.2020

Certified Nursing & Activity Assistant

Brookdale Senior Living
03.2017 - 01.2018

Pharmacy Supervisor

MacRx Pharmacy
05.2016 - 03.2019

Certified Pharmacy Technician

Amerisource Bergen
01.2014 - 03.2016

Customer Service Representative

Lifescan Laboratories
04.2013 - 02.2016

Masters in Health Administration - Health Administration

National Louis University

Basic Nursing Assistant - Pre- Nursing

Oakton Community College

Bachelor of Arts - Communication Arts

St. Paul College

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MARIENITA UY