MARIELA REYNAGA
Chicago
Summary
Skilled team player with strong background in many environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Experienced in developing sales strategies and achieving revenue goals. Possesses the ability to build customer relationships, identify customer needs, and deliver solutions. Exceptional communication, organizational, and problem-solving skills. Professional summary skills B2B Sales Product Merchandising and Distribution Expense Reporting Problem-Solving Strengths Product Management and Pricing Inside and Outside Sales Staff Training Product and Service Knowledge Prospecting Skills Sales Expertise
Overview
6
6
years of professional experience
Work History
Sales Representative
Cricket Wireless
10.2024 - Current
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Exceeded sales targets through effective planning and goal setting.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
Sales Representative
AT&T
02.2024 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
SALES REPRESENTATIVE
Total by Verizon
10.2023 - 12.2023
- Developed comprehensive proposals for prospective clients based on their needs
- Remained current on relevant product and industry information to provide up-to-date catalogs and services
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Greeted customers and ascertained what each customer wanted and needed
- Expected graduation Present
SALES REPRESENTATIVE
Metro by T
02.2023 - 08.2023
- Generated new leads through cold calling, networking and referrals
- Built strong relationships with key decision makers within target organizations in order to increase sales opportunities
- Handled client deposits and transactions and updated billing information in company databases
SALES REPRESENTATIVE
Verizon
09.2022 - 01.2023
- Adapted to and remained flexible in changing, fast-paced work environment
- Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels
- Negotiated contracts and prices with clients to exceed sales goals
- Called and met with regular and prospective customers to build long-term customer relationships and networks
SALES REPRESENTATIVE
T-Mobile
08.2020 - 05.2022
- Developed and maintained relationships with customers to ensure repeat business
- Demonstrated excellent customer service skills when dealing with client inquiries
- Communicated product features, advantages, and benefits to customers
- Managed customer accounts by providing accurate information on product availability and pricing.
SALES REPRESENTATIVE
Ashley Homestore
05.2019 - 08.2020
- Demonstrated excellent customer service skills when dealing with client inquiries
- Developed and maintained strong customer relationships and networks within designated sales territory
- Utilized persuasive communication techniques to close deals quickly and efficiently.
Education
High School Diploma - undefined
Marie Skłodowska Curie Metropolitan High School
Chicago, Il06.2016
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales closing
- Sales strategy development
- Complex Problem-solving
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Representative
Cricket Wireless
10.2024 - Current
Sales Representative
AT&T
02.2024 - 10.2024
SALES REPRESENTATIVE
Total by Verizon
10.2023 - 12.2023
SALES REPRESENTATIVE
Metro by T
02.2023 - 08.2023
SALES REPRESENTATIVE
Verizon
09.2022 - 01.2023
SALES REPRESENTATIVE
T-Mobile
08.2020 - 05.2022
SALES REPRESENTATIVE
Ashley Homestore
05.2019 - 08.2020
High School Diploma - undefined
Marie Skłodowska Curie Metropolitan High School
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