Marie Harvin
Henry
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ADSP
2025.03 - Current
- Implemented personalized care plans for each individual, ensuring their specific needs and goals were met
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing
- Administered medications according to prescribed schedules and documented any changes or reactions
- Promoted independence by teaching life skills such as cooking, cleaning, and budgeting
CNA - Certified Nursing Assistant
Allure
2025.10 - 2025.11
- Provided daily living services to over 40 residents, including bathing, dressing, and feeding, while maintaining patient dignity and independence.
- Monitored and recorded vital signs for all assigned patients, promptly communicating any significant changes to the supervising nurse.
- Assisted with patient transfers and mobility, ensuring patient safety and comfort by utilizing appropriate assistive devices and techniques.
- Maintained meticulous and accurate records of patient care, medication administration, and daily intake, contributing to comprehensive and cohesive patient charts.
- Trained and mentored new CNAs on facility policies and patient care standards, which improved the overall onboarding process.
PCT (Patient Care Technician)
Fresenius Medical Care
2025.01 - 2025.03
- Prepare and sterilize equipment and supplies, Conduct blood glucose testing, Obtain ordered laboratory specimens, and Coordinate with nurses and doctors.
- Set up and maintain dialysis machines
- Ensure machines are operating safely and securely
- Perform regular equipment checks and troubleshoot issues
- Monitor patients for adverse reactions
- Monitor vital signs like blood pressure and heart rate
- Monitor and adjust fluid removal rates
- Monitor physiological changes during treatment
- Record patient information like vital signs and treatment details
- Report patient progress to medical staff
- Keep dialysis machines and equipment clean to prevent infections
- Ensure proper disposal of medical waste
DSP/Caregiver
EP!C
2024.06 - 2024.12
- I work directly with people with intellectual or developmental disabilities to assist them to become independent and integrated into their community.
Phlebotomist
Carle Methodist
2024.05 - 2024.08
- Arrange daily activities based on urgency of requests for fluid samples
- Identify patients and their personal information using their ID, documents or other means
- Determine the right venipuncture method based on patient age, health etc.
- Reassure patients and help them relax
- Find veins that are suitable for puncture
- Draw blood using sterilized needles, vials and other equipment
- Ensure optimal quality and quantity of samples
- Label samples correctly and send or deliver them for testing
- Answer patient questions and provide useful information
- Keep accurate records on fluid specimens and tests
- Adhere to all relevant health and safety standards while working
- Help with blood transfusions when needed
Medical Receptionist
RenalCare Associates
2023.06 - 2024.03
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly.
- Answered phones promptly and directed calls appropriately.
- Updated patient records, medical histories, and contact information for traceability.
- Scanned and documented new patient information in electronic health records for registration purposes.
- Processed payment transactions for cash, checks, and credit and debit cards.
MOA
OSF HealthCare
2020.02 - 2023.12
- Greeting patients and scheduling appointments, collect patient information, handle and transcribe medical records.
- Take vitals and prepare patients for their visit with their provider.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Focused on learning new skills and staying updated with industry changes.
- Participated in ongoing training to enhance own job skills and knowledge.
Physicians Desk MOA
ILLINOIS CANCER CARE
2022.04 - 2023.09
- Secures patient information and maintains patient confidence by keeping patient information confidential and adheres to all HIPPA regulations.
- Responded promptly to telephone inquiries from patients or family members concerning medical matters.
- Instructed patients on proper medication use, diet, exercise regimens, and lifestyle modifications.
- Collaborated with healthcare professionals to coordinate effective patient management plans.
Pct/cna
OSF HealthCare
2022.04 - 2023.06
- Provide high-quality patient care as a CNA in a hospital observation unit
- This included patients with a variety of different diagnosis and treatments.
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Utilized PPE appropriately and followed patient safety and infection control guidelines.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
- Answered call lights to provide emergency treatment and assistance to patients.
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
- Stocked patient rooms and supply areas to meet patient care needs.
- Reported any change in patient condition promptly to the nurse supervisor.
- Assisted with range of motion exercises, ambulation and positioning of bedridden patients.
Oncall Digital Health Contact Agent
OSF HealthCare
2021.04 - 2022.02
- Help patients with any questions or concerns regarding their health or setting appointments
- Triage patients when necessary to contact the appropriate nursing staff or Physician/Surgeon on call.
- Successfully handled escalated calls with patience and understanding.
- Attended team meetings regularly to discuss challenges faced by the department.
CNA - Certified Nursing Assistant
Graham Medical Group
2020.05 - 2021.09
- Strong clinical skills in assessing vital signs, performing lab draws and glucose checks, and providing pre- and post-operative care.
DSP (Direct Support Professional)
TCRC, Inc.
2020.11 - 2021.05
- CPR/First Aid certification
- Help adults with disabilities with day to day activities.
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties.
- Maintained accurate records of client data including incident reports, progress notes, treatment plans.
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills.
- Developed positive relationships with clients through trust building activities and by providing emotional support.
- Provided compassionate and patient care to individuals with disabilities in a residential setting.
- Provided transportation to medical and recreational appointments.
Customer Service Representative
HGS USA LLC
2017.02 - 2020.11
- Help customers with all of their product needs.
Education
Psychology (Bachelor's degree) - Psychology
Herzing University
Wisconsin2030-01
Medical Assisting (Associate's degree) - Medical Assisting
Herzing University
01.2022
Nursing assistant (Certificate) - Nursing assistant
Spoon River College
Canton, IL01.2021
High school diploma or GED - undefined
Senachwine High School
Henry, IL05.2006
Skills
- Customer relationship building
- Home health
- Data entry
- Staff scheduling
- Companionship support
- Staffing management
- Multitasking and organization
- Insurance Verification
- Medical claims processing
- Clinic administrative experience
- Time management
- Long-term care facility experience
- Adult care assistance
- Medical Records
- Word processing
- Customer service
- Care coordination
- Task prioritization
- Patient complaint handling
- Compassion and empathy
- Decision-making
Certification
- Driver's License
- CNA
- BLS Certification
- CPR Certification
- First Aid Certification
- AED Certification
- CPI Certification
Languages
English
Timeline
CNA - Certified Nursing Assistant
Allure
2025.10 - 2025.11
ADSP
2025.03 - Current
PCT (Patient Care Technician)
Fresenius Medical Care
2025.01 - 2025.03
DSP/Caregiver
EP!C
2024.06 - 2024.12
Phlebotomist
Carle Methodist
2024.05 - 2024.08
Medical Receptionist
RenalCare Associates
2023.06 - 2024.03
Physicians Desk MOA
ILLINOIS CANCER CARE
2022.04 - 2023.09
Pct/cna
OSF HealthCare
2022.04 - 2023.06
Oncall Digital Health Contact Agent
OSF HealthCare
2021.04 - 2022.02
DSP (Direct Support Professional)
TCRC, Inc.
2020.11 - 2021.05
CNA - Certified Nursing Assistant
Graham Medical Group
2020.05 - 2021.09
MOA
OSF HealthCare
2020.02 - 2023.12
Customer Service Representative
HGS USA LLC
2017.02 - 2020.11
Medical Assisting (Associate's degree) - Medical Assisting
Herzing University
Nursing assistant (Certificate) - Nursing assistant
Spoon River College
High school diploma or GED - undefined
Senachwine High School
Psychology (Bachelor's degree) - Psychology
Herzing University