Maricela Contreras
Chicago
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Seinor Health Povider
Heathcare Services
Chicago
02.2019 - 07.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Cashier
Old Country Buffet
Chicago
12.2016 - 04.2018
- Managed cash register operations and ensured balanced cash drawers during shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on register operation and customer interaction techniques.
- Handled customer complaints with professionalism, ensuring a positive dining experience for guests.
Sales Associate
Kids Spot
Chicago
07.2013 - 03.2015
- Maintained organized displays to enhance product visibility and accessibility.
- Provided exceptional customer service to ensure a positive shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly and professionally.
Education
High School Diploma -
Roosevelte High School
Chicago, IL06-1996
Skills
- Healthcare compliance
- Service improvement
- Customer relationship management
- Customer service
- Problem solving
- Attention to detail
- Calm under pressure
- Multitasking Abilities
- Team collaboration
- Conflict resolution
- Cash handling
Languages
Spanish
Professional
Timeline
Seinor Health Povider
Heathcare Services
02.2019 - 07.2025
Cashier
Old Country Buffet
12.2016 - 04.2018
Sales Associate
Kids Spot
07.2013 - 03.2015
High School Diploma -
Roosevelte High School