Maribel Vanegas
Midlothian,IL
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse Packer
Geneva Logistics Group
02.2024 - 01.2025
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Created shipping labels to complete daily order processing.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
Assistant Teacher
The Gardner School
01.2023 - 11.2024
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
Receptionist
Cameo Beauty Academy
01.2022 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Warehouse Worker
Target Logistics
06.2021 - 02.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Packer
JB Hunt
10.2020 - 12.2020
- Packed merchandise into boxes and containers to ensure safe shipment.
- Assembled cartons, crates and containers.
- Operated hand trucks, pallet jacks and forklifts to move materials.
- Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
- Inspected outgoing shipments to maintain effective quality assurance standards.
Shift Leader
Dunkin' Donuts
01.2017 - 03.2019
- Organized daily workflow and scheduled staff vacations for adequate coverage.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Retail Sales Associate
Ross Stores Inc.
03.2016 - 12.2018
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Drove sales by effectively upselling and cross-selling products to maximize profitability.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Processed payments and maintained accurate drawers to meet financial targets.
Shift Manager
Urban Boutique
01.2016 - 12.2018
- Generated reports to assess performance and make adjustments.
- Managed schedules, accepted time off requests and found coverage for shifts.
- Positioned skilled staff in key areas throughout shift to optimIze department productivity.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
- Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Recitational Leader
Harrison Park- Chicago Park District
03.2013 - 09.2018
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Education
Cosmetology
Cameo Beauty Academy
Oak Lawn, IL06.2023
Some College (No Degree) - General Studies
Malcolm X
ChicagoHigh School Diploma -
Jane Addams High School
Chicago, IL05.2015
Skills
- Crew Management
- Production Line Monitoring
- Punctual and reliable
- Attention to detail
- Product packaging
- Time management
- Warehouse safety
- Oral communication
- Instructional support
- Cash handling
- Positive attitude
- Problem-solving
Certification
- Cosmetology License - [State] Board of Cosmetology.
- Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
Languages
Spanish
Professional Working
Timeline
Warehouse Packer
Geneva Logistics Group
02.2024 - 01.2025
Assistant Teacher
The Gardner School
01.2023 - 11.2024
Receptionist
Cameo Beauty Academy
01.2022 - 10.2023
Warehouse Worker
Target Logistics
06.2021 - 02.2023
Packer
JB Hunt
10.2020 - 12.2020
Shift Leader
Dunkin' Donuts
01.2017 - 03.2019
Retail Sales Associate
Ross Stores Inc.
03.2016 - 12.2018
Shift Manager
Urban Boutique
01.2016 - 12.2018
Recitational Leader
Harrison Park- Chicago Park District
03.2013 - 09.2018
Cosmetology
Cameo Beauty Academy
Some College (No Degree) - General Studies
Malcolm X
High School Diploma -
Jane Addams High School
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