Maria T. Romero
Chicago
Summary
Dynamic Resource Assignment Manager with a proven track record of enhancing client satisfaction and driving team performance. Expertise in recruitment, workflow efficiency, and strategic planning. Committed to optimizing client experiences and achieving organizational goals.
Overview
11
11
years of professional experience
Work History
Resource Assignment/Regional Manager -MW Region
U.S. Legal Support
Chicago
11.2019 - 07.2025
- Facilitated the recruitment and onboarding of certified stenographic reporters to support Midwest region coverage.
- Led the team responsible for overseeing all client proceedings in the Midwest region, enhancing client satisfaction.
- Achieved competitive coverage metrics for Illinois and Michigan by managing in-person proceedings and trials.
- Collaborated with clients to understand and fulfill their legal support needs.
- Implemented process improvements to enhance workflow efficiency between each department
- Oversaw office logistics including supplies, scheduling, and equipment
Office Manager- Chicago Office
U.S. Legal Support
Chicago
11.2017 - 11.2019
- Opening correspondence, answering phone calls, and acting as the office’s primary point of contact.
- Overseeing the office budget, including processing invoices.
- Scheduling maintenance visits, and ordering furniture and equipment necessary for seamless operations.
- Completing administrative tasks, like filing paperwork, and updating employee records.
- Assisting other employees, such as helping with onboarding, or ensuring workers have the necessary resources.
- Planning company events, such as retreats and holiday parties,
- Making travel arrangements for all corporate leadership employees.
- Liaison between both court reporting and record retrieval departments.
- Assisted with sales and billing by creating price sheets and assisting with setting rates.
- Reported directly to VP
Executive Assistant
U.S. Legal Support
Chicago
10.2014 - 10.2015
- Prepared detailed reports and presentations for senior leadership review and decision-making.
- Managed correspondence, ensuring timely responses to internal and external stakeholders.
- Coordinated executive schedules and meetings to optimize time management and efficiency.
- Organized travel arrangements, including itineraries and accommodations for executives.
- Maintained confidential files, safeguarding sensitive information with discretion and integrity.
- Reported directly to Jim Cunningham
Education
Bachelor of Science - Business Administration
DePaul University
Chicago, IL05-2004
Skills
- Excellent Word, PowerPoint, Excel, Access, SharePoint, Remote Counsel, Zoom
- Client relations
- Team leadership
- Project management
- Budget management
- Recruitment coordination
- Process improvement
- Problem solving
- Adaptability
- Strategic planning
Additional Training
- Leadership Development for Excellence - complete management course
including coaching and mentoring training and conflict resolution
- Legal Hiring Practices
- Wage and Hour Compliance
- US Leaves and Worker’s Compensation
Timeline
Resource Assignment/Regional Manager -MW Region
U.S. Legal Support
11.2019 - 07.2025
Office Manager- Chicago Office
U.S. Legal Support
11.2017 - 11.2019
Executive Assistant
U.S. Legal Support
10.2014 - 10.2015
Bachelor of Science - Business Administration
DePaul University