Marian Williams
Chicago
Summary
I am a Dynamic and resourceful individual with a track record of excellence in various roles, seeking to leverage strong office and customer service skills in a challenging environment. Proficient in Microsoft Office Suite, with exceptional leadership, communication, and problem-solving abilities. Proven ability to take initiative, meet deadlines, and resolve conflicts
Overview
10
10
years of professional experience
Work History
Security Officer
Admiral Security Services, Inc.
12.2023 - Current
- Conducted thorough inspections of assigned areas, promptly reporting any suspicious activity or safety hazards.
- Utilized access control systems and CCTV systems to maintain security. Respond to incidents and emergencies, ensuring the safety of personnel and property.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
Titan Security
03.2021 - 01.2023
- Enforced access control procedures and monitored building premises.
- Conducted general patrols, including exterior checks in all weather conditions.
- Responded to emergencies and alarms, maintaining a calm and professional demeanor.
Cashier
Potbelly's Sandwich Shop
09.2018 - 02.2021
- Provided exceptional customer service, processed orders, and maintained cleanliness of work areas.
- Followed food safety regulations and inventory management procedures.
- Handled cash transactions and reconciled daily sales.
Cashier/Barista
Starbucks
01.2018 - 01.2019
- Delivered outstanding customer service, prepared beverages, and maintained cleanliness standards.
- Managed inventory and assisted with administrative tasks as needed.
- Collaborated with team members to ensure smooth operations during peak hours.
Host
FleetWood
10.2015 - 06.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled payments and assisted with general restaurant duties.
Care Coordination Assistant
Healthcare Consortium Of Illinois
06.2014 - 06.2016
- Scheduled caregiver visits and doctor appointments for elderly clients.
- Managed client information and maintained accurate records.
- Assisted with marketing and networking events to promote services.
Education
GED -
Lincolns Challenge Academy
Rantoul, IL07.2013
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong leadership, communication, and interpersonal skills
- Ability to take initiative, meet deadlines, and resolve conflicts
- Excellent written and verbal communication skills
- Strong customer service orientation
- Ability to multitask effectively
Additional Information
References: Available upon request
Timeline
Security Officer
Admiral Security Services, Inc.
12.2023 - Current
Security Officer
Titan Security
03.2021 - 01.2023
Cashier
Potbelly's Sandwich Shop
09.2018 - 02.2021
Cashier/Barista
Starbucks
01.2018 - 01.2019
Host
FleetWood
10.2015 - 06.2018
Care Coordination Assistant
Healthcare Consortium Of Illinois
06.2014 - 06.2016
GED -
Lincolns Challenge Academy
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