At Mariam Altamimi's JCPenney, I excelled in engaging customers and fostering relationships, leveraging my problem-solving abilities and communication skills to enhance customer satisfaction. My adeptness at time management and teamwork significantly contributed to a positive shopping experience, showcasing my commitment to excellence in customer service.
- Customer Engagement: this position provides the opportunity to communicate with customers, build a good relationship, and understand what they are looking for.
-Relationship building: This job opened new perspectives and allowed myself to connect with diverse people with all different backgrounds; as well as also meeting people have similar characteristic as myself
- Customer Follow-Up: By following up with a customer, it helps create a good long term relationship, and hence ensure that the customer is satisfied with the product.
Problem Solving: having the potential to address common concerns, straighten out issues, and offer advice to customers
Time Management: have the ability to assist multiple customers and ensure that they are all satisfied with their product
Communication skills: an effective communicator, being able to communicate with customers to help identify the product
Teamwork: Work effectively with colleagues