Maria I. Vega
Chicago
Summary
Results-driven individual known for exceptional customer service and effective problem-solving skills. Extensive background in coordinating support services for diverse populations, ensuring client satisfaction and operational excellence.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Office Coordinator
Universal Awnings and Signs
Chicago, IL
04.2015 - Current
- Manage office supplies inventory, ensuring timely replenishment and cost efficiency.
- Develop and maintained filing systems, enhancing document retrieval processes utilizing QuickBooks.
- Serve as a point of contact for clients visiting the office, providing exceptional customer service increasing sales.
Bilingual Case Manager
Community Counseling Centers of Chicago
Chicago,IL
08.1995 - 02.2026
- Coordinated bilingual support services for diverse client populations.
- Developed individualized service plans and assessed client needs utilizing DHS IM-CANS tool.
- Evaluated client progress and adjusted interventions to ensure effective outcomes.
- Maintained a caseload of 35-40 clients.
- Provided translation and interpretation services to enhance client interactions with psychiatric advanced practice nurses during tele-psychiatric consultations.
- Organized and led activity and socialization groups to enhance community engagement.
Education
Bachelor of Science - Applied Psychology
University of Illinois At Chicago
Chicago, IL05-1995
Skills
- Client assessment
- Referral management
- HIPAA compliance
Certification
- IM-CANS Certified
Languages
Spanish
Native or Bilingual
Timeline
Office Coordinator
Universal Awnings and Signs
04.2015 - Current
Bilingual Case Manager
Community Counseling Centers of Chicago
08.1995 - 02.2026
Bachelor of Science - Applied Psychology
University of Illinois At Chicago