Nicole M. Hoffman
Chicago,IL
Summary
Experienced law enforcement professional dedicated to ensuring public safety and promoting effective community policing. Collaborative team player focused on achieving results and maintaining teamwork. Demonstrated expertise in conflict resolution, crisis management, and upholding public order. Known for adaptability and reliability, always prepared to respond to evolving situations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Police Officer/Patrol Officer/Assistant Secretary
Chicago Police Department
10.2022 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Answered phone promptly and directed incoming calls to correct members.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for the Commander.
- Projections for all Supervisors in the 001st District.
SDSC Officer
Chicago Police Department
01.2020 - 10.2022
- Monitor Genetec System documenting information and ensuring pertinent information is disseminated in a timely manner to 001st District personnel
- Organize and gather information for 001st District Briefing that is sent out to districts and Chicago Police personnel
Training Instructor
Chicago Police Department
01.2019 - 01.2020
- Maintained compliance with company standards, regulatory requirements, and quality goals.
- Promoted an inclusive learning environment by accommodating diverse backgrounds and learning preferences, leading to increased overall satisfaction among trainees.
- Maintained detailed records of training sessions, enabling accurate tracking of participant progress and overall program effectiveness.
School Resource Officer
Chicago Police Department
09.2016 - 01.2020
- Fostered a positive school environment by building strong relationships with students, staff, and parents.
- Provided security and safety to school staff and students.
- Enhanced school safety by conducting regular campus patrols and monitoring potential threats.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
Tactical Officer
Chicago Police Department
04.2016 - 09.2016
- Conducted follow up investigations focusing on targeted issues within the 017th district
Patrol Officer
Chicago Police Department
04.2008 - 04.2016
- Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
- Conducted traffic stops, issuing citations or warnings when necessary to maintain order on the roads.
- Collaborated with fellow officers for efficient crime prevention and response efforts.
Correctional Officer
Cook County Sheriff's Department
07.2000 - 04.2008
- Monitored and ensured the rules of the jail were adhered to by the detainees
- Maintained order on all assigned tiers in the jail to ensure the safety of all the detainees and Sheriff's
- Safely transport detainees in a timely manner for court appearances and personal medical needs
Education
Master's - Business Administration
St. Xavier University
Chicago, IL01.2021
Bachelor of Arts - Public Safety Management
Calumet College of St. Joseph
Whiting, IN01.2017
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Crisis intervention and deescalation
- Planning and coordination
Certification
- Crisis Intervention
- School Resource Officer
- Illinois Law Enforcement Standards and Training Board Certified Instructor
- World Café
- SDSC Certification
- SDSC Intro
Awards
- Department Commendation, 3
- Life Saving Award, 1
- Honorable Mention, 33
- 2009 Crime Reduction Award
- 2019 Crime Reduction Award
- Complimentary Letter, 8
- NATO Summit Service Award, 1
- 2008 Presidential Election Deployment Award
Timeline
Police Officer/Patrol Officer/Assistant Secretary
Chicago Police Department
10.2022 - Current
SDSC Officer
Chicago Police Department
01.2020 - 10.2022
Training Instructor
Chicago Police Department
01.2019 - 01.2020
School Resource Officer
Chicago Police Department
09.2016 - 01.2020
Tactical Officer
Chicago Police Department
04.2016 - 09.2016
Patrol Officer
Chicago Police Department
04.2008 - 04.2016
Correctional Officer
Cook County Sheriff's Department
07.2000 - 04.2008
Bachelor of Arts - Public Safety Management
Calumet College of St. Joseph
Master's - Business Administration
St. Xavier University
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