Maria Celeste Jacobo
Round Lake
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
1
1
year of professional experience
Work History
Server
Buffalo Wild Wings
Waukegan
05.2025 - Current
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Stocked service areas with supplies during slow periods.
- Implemented feedback from customers to improve service quality and menu offerings.
- Informed customers of daily specials and signature menu items.
Server
Rainforest Cafe
Gurnee
12.2024 - 05.2025
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders accurately and communicated special requests to the kitchen.
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
Round Lake Highschool
Round Lake, IL05-2020
Skills
- Customer service
- Customer relationship management
- Collaboration skills
- Dining area maintenance
- Time management
- Sales promotion
- Conflict resolution
- Effective communication
- Sales strategies
- Team collaboration
- Food sales and promotion
- Upselling techniques
- Menu item recommendation
- Professional appearance
- Positive and professional
- Sales expertise
- Task prioritization
- Shift management
- Strong work ethic
- Cleanliness standards
- Inventory management
- Effective customer upselling
Affiliations
- health and fitness
- nutrition expert
- reading
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Server
Buffalo Wild Wings
05.2025 - Current
Server
Rainforest Cafe
12.2024 - 05.2025
High School Diploma -
Round Lake Highschool
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