Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria C Martinez Vega

Rockford

Summary

Dedicated childcare provider and customer service representative with experience at YMCA and Insurance King. Skilled in child supervision and complaint handling, I foster strong relationships with families while maintaining a clean, safe environment. My CPR training and empathetic approach ensure a positive experience for both children and clients.

Overview

4
4
years of professional experience

Work History

Caregiver/subAide

Abcor Home Health
05.2025 - Current
  • Assisted clients with daily living activities, ensuring comfort and dignity.
  • Maintained accurate documentation of client progress and care activities.
  • Fostered positive relationships with clients, promoting emotional support and engagement.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Childcare Provider and Front Desk

Ymca
06.2021 - Current
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Customer Service Representative

Insurance King
05.2024 - 03.2025

Welcomed visitors professionally.

Handled incoming phone inquiries.

Processed customer transactions efficiently

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

GED - All Subjects

Lincoln Academy
Rockford, IL
05.2014

Skills

  • Patience and empathy
  • Child supervision
  • CPR training
  • Childcare
  • Positive reinforcement
  • Call center experience
  • Computer proficiency
  • Complaint handling
  • Payment processing
  • Client relations
  • Professional telephone demeanor

Languages

Spanish
Full Professional

Timeline

Caregiver/subAide

Abcor Home Health
05.2025 - Current

Customer Service Representative

Insurance King
05.2024 - 03.2025

Childcare Provider and Front Desk

Ymca
06.2021 - Current

GED - All Subjects

Lincoln Academy
Maria C Martinez Vega