Maria Serrano

Dean Of Operations

Noble Network Charter Schools

Chicago

06.2020 - Current

Monitored administrative tasks and personnel and supervised budget development and adherence.
Recruited, hired and oriented departmental staff.
Planned, administered and controlled budgets.
Ensured CPS compliance r
Managed contracts with vendors and service providers to support academic operations.
Established policies and procedures and made modifications based on analysis of operations, performance and other research information.
Managed budgeting and financial planning processes to ensure efficient allocation of resources.
Fostered an inclusive campus culture that supports diversity and equity among students and staff.
Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations.
Developed and implemented strategies to recruit, retain, and support faculty and staff in academic programs.
Instituted policies and procedures to ensure compliance with accreditation standards and regulatory requirements.
Provided assistance to faculty by teaching classes, conducting orientation meetings and scheduling events.
Collaborated with teachers to understand and improve classroom conditions.
Developed programs and initiatives to increase student enrollment and promote retention.
Hired, trained and developed team members and faculty.
Prioritized and organized tasks to efficiently accomplish service goals.
Recognized by management for providing exceptional customer service.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.