Overview
Work History
Education
Skills
Timeline
Generic

Maria Martinez Hernandez

Zion ,IL

Overview

16
16
years of professional experience

Work History

Sr. Loan Servicing Specialist

Great Lakes Credit Union
06.2022 - Current
  • * Managed the daily operations of loan servicing, such as weekly reports, loan adjustments, recording of mortgage releases, daily Collateral report, Loan payoffs, Loan verifications, Reconcile GL, Add liens to vehicles to most states.
  • * Utilized excellent communication skills when explaining complex financial terms and conditions to members along helping team members.
  • * Trained staff with all loan servicing task.
  • * Knowledge port admin.

Member Service Specialist III

Great Lakes Credit Union
01.2017 - 06.2022
  • * Followed established procedures for opening new accounts, issuing checks, debit cards and closing existing accounts, .
  • * Managed multiple tasks simultaneously in a fast - paced environment while mainlining attention to detail.
  • * Maintain knowledge of financial products services, policies and procedures to effectively assist members.
  • * Assisted in training new employees on proper teller functions and procedures,
  • * Performed daily balancing duties for assigned accounts accurately and efficiently.
  • * Recommended specific products and services in alignment with individual needs, requirements and specifications.
  • * IRA and Roth accounts, provided information for different types of IRAs (like traditional IRAs, Roth IRAs.) along with rollovers from other retirement accounts.
  • * Performed monthly branch audits.

Sales Associate

Latino Cellular
06.2008 - 12.2016
  • * Greeted customers warmly and offered assistance.
  • *handled customer complaints and inquiries in a courteous and efficient manner.
  • * Met merchandising standards by keeping store stocked and products faced.
  • * open and closed cash registered, balanced cash drawers, and made deposits.
  • *assisted in training and mentoring team members.

Education

High School Diploma -

Amundsen High School
Chicago IL
06.2022

Skills

    * Problem solving

    * Training and development

    * Bilingual (Spanish) ( sign language)

    * Attention to Detail

Timeline

Sr. Loan Servicing Specialist

Great Lakes Credit Union
06.2022 - Current

Member Service Specialist III

Great Lakes Credit Union
01.2017 - 06.2022

Sales Associate

Latino Cellular
06.2008 - 12.2016

High School Diploma -

Amundsen High School

Similar Profiles

CREATE PROFILE
Maria Martinez Hernandez