Maria Martinez
Chicago
Overview
6
6
years of professional experience
Work History
Front Office Manager
Lotus property management
Oak Lawn
03.2019 - Current
- Performed administrative tasks such as filing paperwork, preparing reports or updating databases when needed.
- Managed inventory levels for supplies used at the front desk such as stationary items, key cards.
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
- Supervised the preparation of guest bills and invoices ensuring accuracy before issuing them to guests.
- Performed administrative duties such as filing documents, answering phones.
- Monitored front desk operations on a regular basis to identify areas for improvement or corrective action.
- Resolved conflicts between customers or staff members professionally.
Education
High School Diploma -
Thomas Kelly High School
Chicago, IL06-2014
Skills
- Customer service
- Front desk operations
- Inventory management
- Team supervision
- Time management
- Report preparation
- Daily shift oversight
- Strong leadership
- Human resources
- Data entry
- Listening skills
- Relationship building
- Team management
- Records management
- Financial reporting
- Inventory control
- Schedule management
- Schedule coordination
Languages
English
Professional
Spanish
Professional
Timeline
Front Office Manager
Lotus property management
03.2019 - Current
High School Diploma -
Thomas Kelly High School
Similar Profiles
Kelle FredericksenKelle Fredericksen
Property Management at Lotus Property ManagementProperty Management at Lotus Property Management
James LobazaJames Lobaza
Commercial Property Manager at Lotus PropertyCommercial Property Manager at Lotus Property
Kan GUOKan GUO
FINANCE MANAGER at LOTUS GROUP – Property, Investment & AutomobileFINANCE MANAGER at LOTUS GROUP – Property, Investment & Automobile
Tiffany WoodTiffany Wood
HUMAN RESOURCE SPECIALIST EMPLOYEE/LABOR RELATIONS at Department of Veteran AffairsHUMAN RESOURCE SPECIALIST EMPLOYEE/LABOR RELATIONS at Department of Veteran Affairs
Scott MidgettScott Midgett
Assistant Coach: Jumps at DePaul UniversityAssistant Coach: Jumps at DePaul University