Maria Hernandez
Joliet
Summary
Office professional with strong organizational skills and focus on efficient operations and support. Proven track record in managing schedules, coordinating events, and handling communications. Known for fostering team collaboration and adaptability in dynamic environments. Reliable in meeting deadlines and achieving results. Skilled in Microsoft Office Suite, project management, and customer service.
Overview
13
13
years of professional experience
Work History
Office Coordinator
Illinois State Police
10.2023 - Current
- Followed up with customer inquiries via phone and email promptly.
- Handled confidential information in a discreet manner.
- Provided administrative support for all departments in the organization as necessary.
- Assisted with special projects as requested from time-to-time by the management team.
- Reviewed existing information for accuracy and made necessary corrections.
- Utilized specialized software applications related to the job role.
- Uploaded existing records with new or revised information as needed.
CNC Machine Operator
AAM Metal Forming
06.2017 - 10.2023
- Achieved safety, quality and performance standards to meet production schedules.
- Kept parts within close tolerances of design standards to maintain optimal quality.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Monitored and observed production line to watch for pile-ups and jams.
- Verified production orders prior to starting set up.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Process of determining geometric information – such as the length, radius, and/or diameter of a cutting tool.
- Ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer.
Warehouse Associate
Song DADC
12.2016 - 04.2017
- Pulled merchandise to fulfill orders to specifications.
- Assembled customer orders from stock and placed orders on pallets for the shipping department.
- Reported damaged products or safety hazards to immediate supervisor.
- Prepared requested orders by pulling materials, packing boxes and placing packaged items in the delivery staging area.
- Utilized various scanning hardware, computer programs and applications to scan files and documents.
- Used scanners to track parcel information, conditions or receipt.
Warehouse Associate
Menasha Packaging Co
06.2016 - 11.2016
- Picked and prepared numerous daily shipments in a controlled atmosphere warehouse environment.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Staffing Assistant
Labor Temps
06.2013 - 12.2013
- Reviewed and filed paperwork as part of the onboarding process.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Maintained excellent customer satisfaction through polite, calm demeanor.
- Handled incoming and outgoing calls according to standard operating procedures.
- Took messages from callers and accurately relayed details to intended staff.
Education
Joliet Junior College
Joliet, IL03.2022
High School Diploma - undefined
Joliet Central High School
Joliet, IL05.2016
Skills
- Proficient with Microsoft Word, Excel, PowerPoint and Internet
- Performance Evaluations
- Shipping and Receiving
- Product Verification
- Machinery Operation
- Computer Skills
- Data Management
- Receiving and processing shipments
- Written and verbal communication
- Quality assurance
- Office administration
- Customer service
FLUENT IN SPEAKING
English/Spanish — Bilingual
Read in both languages.
Write in both languages
And, able to assist in translating.
Timeline
Office Coordinator
Illinois State Police
10.2023 - Current
CNC Machine Operator
AAM Metal Forming
06.2017 - 10.2023
Warehouse Associate
Song DADC
12.2016 - 04.2017
Warehouse Associate
Menasha Packaging Co
06.2016 - 11.2016
Staffing Assistant
Labor Temps
06.2013 - 12.2013
High School Diploma - undefined
Joliet Central High School
Joliet Junior College