Maria Costilla
Chicago
Summary
Results-driven retail supervisor with expertise in staff training, inventory control, and data analysis. Proven ability to optimize workflows and enhance team performance, ensuring exceptional customer service and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Supervisor
Shop and Save
5829 S Archer Ave
11.2020 - 04.2026
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Implemented inventory management systems, improving stock accuracy and reducing shrinkage.
- Analyzed sales data to identify trends, optimizing merchandising strategies for increased revenue.
- Assisted with checking out customers at registers
Clinic Receptionist
Advance Practice Care
843 W Marquette Rd
08.2022 - 06.2024
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Processed patient information and maintained accurate electronic health records using EMR systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with medical staff to facilitate effective communication regarding patient care needs.
Education
High School Diploma -
Curie Metropolitan
4959 S Archer Ave,Chicago,IL,6063206-2017
Skills
- Task delegation
- Inventory control
- Store organization
- Staff training and development
- Bilingual able to write,read,and speak Spanish and English
- Translating Spanish to English and English to Spanish fluently
Certification
- [Basset Card] - [10/20/2028]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clinic Receptionist
Advance Practice Care
08.2022 - 06.2024
Retail Supervisor
Shop and Save
11.2020 - 04.2026
High School Diploma -
Curie Metropolitan