Results-driven Program Leader with a strong background in child care and organizational skills. Known for maintaining high standards of safety and engagement, while promoting a positive work environment through effective communication and teamwork.
Dedicated Aces Program Leader skilled in communication, teamwork, and problem-solving. Committed to fostering positive relationships and engaging children's activities to ensure a safe and fulfilling environment.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Aces Program Leader
New Lenox Community Park District
New Lenox, IL
10.2024 - Current
Maintained high-quality child care standards based on developmentally appropriate practices.
Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
Supervised children's activities to ensure safety and engagement.
Communicated positively with children and guardians.
Played games, worked on puzzles, and read books to young children.
Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
Led indoor and outdoor activities to entertain and occupy children.
Monitored children's activities to verify safety and wellbeing.
Provided support and guidance to children in conflict resolution.
Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Substitute
New Lenox School District 122
New Lenox, IL
08.2024 - Current
Supervised lunchroom and recess activities.
Monitored student behavior and administered discipline as needed.
Enforced school and class rules to maintain order in classroom.
Table Games Floor Supervisor
Hollywood Casino Joliet
Joliet, IL
06.1995 - 06.2009
Supervised table games operations, ensuring compliance with gaming regulations and company policies.
Trained and mentored staff on game procedures, enhancing service quality and operational efficiency.
Facilitated conflict resolution between players and dealers, maintaining a positive gaming environment.
Monitored game performance metrics, identifying trends to optimize table game offerings.
Education
Associate of Science - Communications
Illinois Valley Community College
Oglesby, IL
05-1994
Skills
Positive interactions
Teamwork
Problem-solving
Attention to detail
Multitasking Abilities
Excellent communication
Organizational skills
CPR certified
First aid certification
Professional demeanor
Communication skills
Relationship building
Activity planning
Program activities
Issue resolution
Exceptional leadership
Team management
Surveillance monitoring
Guest relations
Policy enforcement
Table game operation
Casino regulations
Accomplishments
Collaborated with team of 25 in the development of Aces program..
After-School French Program Leader at Language Acquisition Center - Christelle RotundoAfter-School French Program Leader at Language Acquisition Center - Christelle Rotundo