Margarita Correa
Chicago
Summary
Passionate, spirited and classically trained culinary professional, skilled in building relationships and developing high-performing teams. Leader in delivery of excellent customer service. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food safety, customer service best practices and quality food service.
Overview
20
20
years of professional experience
Work History
Chef De Cuisine
Self Employed Services
Chicago
01.2023 - Current
- Determined portion sizes for all dishes served in the restaurant.
- Reviewed customer feedback and identified areas for improvement.
- Regularly interacted with guests to obtain feedback on product quality and service levels.
- Coordinated with suppliers to ensure fresh ingredients were available for daily operations.
- Planned menus based on seasonal availability of ingredients.
- Created recipes that kept customers coming back for more.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Trained new hires in proper kitchen procedures.
- Observed food safety and sanitation protocols to reduce germ spread.
- Ensured compliance with food safety regulations.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Supervised food production to ensure quality standards were met.
Shift Manager
Walgreens
Chicago
08.2005 - 07.2023
- Helped employees accomplish tasks during peak periods.
- Coached employees on interactions with customers to drive exceptional service.
- Reinforced rules to promote superior employee performance.
- Identified needs of customers promptly and efficiently.
- Monitored store operations to ensure compliance with company policies and procedures.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Documented receipts, employee hours and inventory movement.
- Maintained cleanliness and organization of work area.
- Operated equipment and machinery according to safety guidelines.
Education
Associate of Science - Culinary
Le Cordon De Bleu
Chicago , IL05-2005
High School Diploma -
Mather High School
Chicago , IL05-2003
Skills
- Recipe development
- Menu planning
- Food safety
- Inventory management
- Quality assurance
- Employee training
- Time management
- Problem solving
- Food plating and presentation
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Chef De Cuisine
Self Employed Services
01.2023 - Current
Shift Manager
Walgreens
08.2005 - 07.2023
Associate of Science - Culinary
Le Cordon De Bleu
High School Diploma -
Mather High School