Summary
Overview
Work History
Education
Skills
Websites
Timeline
Academic Experience
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Margaret Poulos

Margaret Poulos

Chicago

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

1
1
year of professional experience

Work History

Server

Annie’s Parlour
03.2024 - 08.2025
  • Delivered elevated hospitality by anticipating guests' needs, tailoring recommendations, and creating memorable dining experiences.
  • Demonstrated expert knowledge of the menu, ensuring accurate descriptions and thoughtful pairing suggestions.
  • Upheld the restaurant’s reputation through meticulous attention to service standards, cleanliness, and overall guest satisfaction.
  • Processed transactions with accuracy and efficiency, supporting smooth service flow and high table turnover.

Social Media Manager

Annie’s Parlour
01.2025 - 04.2025
  • Directed the restaurant’s Instagram presence, developing a consistent visual identity that reflected Annie’s Parlour’s nostalgic, iconic brand.
  • Produced professional photography and original creative content to showcase menu offerings, atmosphere, and seasonal specials.
  • Executed a cohesive content strategy that balanced timely promotions with brand storytelling, strengthening customer connection.
  • Enhanced digital visibility and engagement by blending art direction, photography, and strategic communication.

Education

Bachelor of Arts - Strategic Communication: Advertising and Public Relations BA

University of Minnesota, Twin Cities
Minneapolis, MN
05.2025

Skills

  • Hospitality & guest experience
  • Positive and professional
  • Strong work ethic
  • Team member support
  • Strategic communication
  • Social media management

Timeline

Social Media Manager

Annie’s Parlour
01.2025 - 04.2025

Server

Annie’s Parlour
03.2024 - 08.2025

Bachelor of Arts - Strategic Communication: Advertising and Public Relations BA

University of Minnesota, Twin Cities

Academic Experience

AAF National Student Advertising Competition UMN-TC

Strategy Team Member & Social Media Manager

November 2024-June 2025

  • Selected to represent the university on a 23-member team in the 2025 NSAC competition, where the team placed 2nd in the nation.
  • Synthesized research into actionable strategies, contributing to the team’s award-winning integrated campaign.
  • Directed the team’s Instagram presence, creating a refreshed content strategy that achieved 43,000+ views and reached 9,000+ accounts in three months.
  • Boosted engagement through interactive posts, real-time competition coverage, and alumni/community interaction.
Margaret Poulos