Margaret Poulos
Chicago
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Server
Annie’s Parlour
03.2024 - 08.2025
- Delivered elevated hospitality by anticipating guests' needs, tailoring recommendations, and creating memorable dining experiences.
- Demonstrated expert knowledge of the menu, ensuring accurate descriptions and thoughtful pairing suggestions.
- Upheld the restaurant’s reputation through meticulous attention to service standards, cleanliness, and overall guest satisfaction.
- Processed transactions with accuracy and efficiency, supporting smooth service flow and high table turnover.
Social Media Manager
Annie’s Parlour
01.2025 - 04.2025
- Directed the restaurant’s Instagram presence, developing a consistent visual identity that reflected Annie’s Parlour’s nostalgic, iconic brand.
- Produced professional photography and original creative content to showcase menu offerings, atmosphere, and seasonal specials.
- Executed a cohesive content strategy that balanced timely promotions with brand storytelling, strengthening customer connection.
- Enhanced digital visibility and engagement by blending art direction, photography, and strategic communication.
Education
Bachelor of Arts - Strategic Communication: Advertising and Public Relations BA
University of Minnesota, Twin Cities
Minneapolis, MN05.2025
Skills
- Hospitality & guest experience
- Positive and professional
- Strong work ethic
- Team member support
- Strategic communication
- Social media management
Timeline
Social Media Manager
Annie’s Parlour
01.2025 - 04.2025
Server
Annie’s Parlour
03.2024 - 08.2025
Bachelor of Arts - Strategic Communication: Advertising and Public Relations BA
University of Minnesota, Twin Cities
Academic Experience
AAF National Student Advertising Competition UMN-TC
Strategy Team Member & Social Media Manager
November 2024-June 2025
- Selected to represent the university on a 23-member team in the 2025 NSAC competition, where the team placed 2nd in the nation.
- Synthesized research into actionable strategies, contributing to the team’s award-winning integrated campaign.
- Directed the team’s Instagram presence, creating a refreshed content strategy that achieved 43,000+ views and reached 9,000+ accounts in three months.
- Boosted engagement through interactive posts, real-time competition coverage, and alumni/community interaction.