Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Gillespie

Villa Park

Summary

Majoring in biology at Illinois State University, I bring a solid foundation in scientific knowledge coupled with practical experience in customer-oriented service and sales environments. Proficient in problem-solving and effective communication, I engage with diverse clients successfully. With a focus on delivering exceptional results, I am well-positioned to make a valuable contribution in any professional setting.

Overview

4
4
years of professional experience

Work History

Retail Associate

CVS Pharmacy
09.2023 - 10.2024
  • Greeted customers, helped complete purchases, and promoted reward programs.
  • Organized and stocked merchandise and maintained clean sales floor.
  • Answered questions about store policies and addressed customer concerns.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.

Front Desk Associate

Carle Health & Fitness Center
08.2022 - 04.2023
  • Provided exceptional customer service and ensured smooth operations at the gym and training center.
  • Managed memberships, scheduling, and gym operations.
  • Assisted members in creating fitness plans and using gym equipment.

Front Desk Associate

LA Fitness
02.2021 - 05.2022
  • Opened the gym each morning, providing a warm and professional welcome to members while ensuring front desk operations ran smoothly.
  • Answered phone calls, scheduled training appointments, addressed inquiries, and promoted membership enrollment to prospective new members.
  • I spent most of my time actively engaging with members.

Education

Current Student in Biology - Biology

Illinois State University
Normal, IL
12-2026

High school or equivalent - undefined

Willowbrook High School
Villa Park, IL
05.2020

Skills

  • Customer Service
  • Serving Experience
  • Communication Skills
  • Problem Solving
  • Adaptive
  • Sales proficiency
  • Cash handling accuracy
  • Telephone etiquette

Timeline

Retail Associate

CVS Pharmacy
09.2023 - 10.2024

Front Desk Associate

Carle Health & Fitness Center
08.2022 - 04.2023

Front Desk Associate

LA Fitness
02.2021 - 05.2022

High school or equivalent - undefined

Willowbrook High School

Current Student in Biology - Biology

Illinois State University

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Margaret Gillespie