Summary

Overview

Work History

Education

Skills

Timeline

Marcy Rutland

Mound City

Summary

Experienced with timely and accurate mail delivery. Utilizes strong organizational skills to manage high-volume routes effectively. Knowledge of communication and customer service ensures seamless delivery experience.

Overview

25

25

years of professional experience

Work History

Letter Carrier

USPS

07.2000 - Current

Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
Operated vehicles and equipment to transport packages and mail pieces.
Contributed to maintaining accurate records by submitting daily reports on route progress, incidents, or other notable occurrences during shifts.
Explained mail regulations, policies or procedures to postal customers.
Navigated challenging delivery situations such as gated communities or restricted access areas effectively by employing problem-solving skills and communication abilities.
Strengthened community ties through consistent, friendly interactions with customers along assigned routes, fostering trust and positive relationships between the postal service and its patrons.

Education

Meridian High School

Mounds, IL

Skills

Dependable Fast learner Kind & respectful Willing to help! I am a willing vessel that is determined to find a solution to the problem

Timeline

Letter Carrier

USPS

07.2000 - Current

Meridian High School