Marcus (Mark) Gallego
Aurora
Summary
Dedicated team member with strong cash handling and problem resolution skills. Experienced in food preparation and maintaining food safety compliance. Committed to delivering exceptional customer service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Team Member
Auntie Anne's Pretzels
Aurora
08.2024 - 05.2025
- Prepared fresh pretzels using standard recipes and equipment.
- Maintained cleanliness of workstations and kitchen areas.
- Assisted customers with orders and provided friendly service.
- Operated cash register and processed customer transactions accurately.
- Stocked ingredients and supplies to ensure smooth workflow.
Sandwich Maker
Panera Bread
Naperville
11.2023 - 06.2024
- Assembled sandwiches and salads following standardized recipes and customer preferences.
- Operated kitchen equipment to prepare fresh ingredients for daily service.
- Maintained cleanliness and organization of workstations to ensure food safety.
- Collaborated with team members to meet peak service demands efficiently.
- Delivered excellent customer service by taking orders and addressing inquiries promptly.
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
Crew Team Member
Firehouse Subs
Aurora
02.2023 - 09.2023
- Prepared sandwiches and salads according to customer specifications.
- Operated cash register and processed customer transactions accurately.
- Collaborated with team members to improve workflow efficiency during busy shifts.
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Followed all safety regulations while operating machinery or handling chemicals.
- Performed store opening and closing procedures as directed by management team.
Education
High School Diploma -
Oswego East High School
Oswego, IL05-2023
Associate of Science - Health Sciences
College of DuPage
Glen Ellyn, ILSkills
- Food preparation
- Cash handling
- Customer service
- Recipe adherence
- Equipment operation
- Workflow optimization
- Food safety compliance
- Inventory management
- Problem resolution
- Attention to detail
- Cleanliness maintenance
- Team collaboration
- Time management
- Product knowledge
- Decision-making capacity
- Positive attitude
- Willingness to learn
- Safety
Timeline
Team Member
Auntie Anne's Pretzels
08.2024 - 05.2025
Sandwich Maker
Panera Bread
11.2023 - 06.2024
Crew Team Member
Firehouse Subs
02.2023 - 09.2023
High School Diploma -
Oswego East High School
Associate of Science - Health Sciences
College of DuPage
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