Marcus Muhammad
Oak Park
Summary
An enthusiastic, positive and motivated professional. I am an individual who always leads by example, and I have developed a clear and concise approach to solving work related issues. I am looking to work in an environment that is both rewarding, challenging, and which offers real career progression opportunities.
Overview
9
9
years of professional experience
Work History
Product Control Specialists 2
Keyence Corporation
12.2021 - Current
- Monitor spending patterns and budget, and analyze financial reports in order to create forecasting for the restaurant
- Enhanced system efficiency by implementing advanced control strategies and coordinating with other specialists.
- Diagnosed and resolved complex control problems, ensuring minimal impact on plant performance.
- Reduced downtime and improved operations for production processes through continuous monitoring and optimization of control systems.
- Provided technical training to team members on specific control systems platforms and programming techniques.
- Performed regular audits of control systems infrastructure to identify potential vulnerabilities or weaknesses that could impact overall system performance.
- Implemented safety procedures when working with electrical equipment to minimize risk during maintenance tasks or installations.
- Managed the calibration, maintenance, troubleshooting, and repair of various instrumentation devices used in process control applications.
Loan Processor
BMO Harris Bank
01.2021 - 08.2021
- Reviewing and Scanning documents as well as boxing files for offsite storage
- Data entry, and reviewing high-volume of data to ensure date integrity
- Act as a liaison between customers and with my financial institutions to assist qualified applicants acquire loans in a timely manner
- Additionally, meet with customers to determine their needs and recommend the best loan products to help meet their financial goals
Relationship Banker
Chase Bank
12.2020 - 03.2021
- Engage customers in the lobby to assist, educate and train customers on how to conduct simple transactions through self-service technologies
- Work with retail customers to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
- Creating a positive team environment in the banking center by modeling appropriate behaviors
- Proactively identify and manage risk in every business, product, and service transaction leveraging the risk framework, demonstrate and model the bank core values
Personal Banker
Oxford Bank & Trust
07.2020 - 12.2020
- Expanded customer relationships by maintaining a regular follow-up process and building rapport with each customer
- Ensured that customer concerns were handled efficiently to maintain positive customer relations
- Performed daily audit of tellers and cash vault
- Provide outstanding customer service and ensure sales and referral expectations are consistently met
- Executed operational activities such as wires, issuing debit cards, application of credit cards, and sales of business banking products including merchant services
Manager Trainee
Menards Distribution Center
08.2016 - 03.2019
- Managing staff, and ensure they are following safety guidelines
- Writing accurate weekly reports through the detailed analysis of data
- Contacting vendors to schedule loads, and ensure that all product is received and shipped in the most efficient way
- Managing inventory levels by regularly auditing stock
- Conducting interviews and training new employees to meet the standards outline in the employee handbook
- Maintain and troubleshoot all conveyor systems, as well as perform regular maintenance checks on all equipment within the distribution center
Education
Bachelor of Science - Finance
Lewis University
Romeoville, IL12.2015
Skills
- Problem Solving
- Detail-Oriented
- Microsoft Word
- Strong leader
- Training new Staff
- Microsoft Excel
- Scheduling
- Analytical and Critical thinker
- PowerPoint
- Project Management
Timeline
Product Control Specialists 2
Keyence Corporation
12.2021 - Current
Loan Processor
BMO Harris Bank
01.2021 - 08.2021
Relationship Banker
Chase Bank
12.2020 - 03.2021
Personal Banker
Oxford Bank & Trust
07.2020 - 12.2020
Manager Trainee
Menards Distribution Center
08.2016 - 03.2019
Bachelor of Science - Finance
Lewis University
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