Marcus Jones
7004 S. Fairfield
Summary
Versatile Maintenance Engineer with a proven track record at Oak Rentals, excelling in preventive maintenance and equipment repair. Skilled in fostering positive team environments and streamlining operations. Demonstrates exceptional problem-solving and customer service abilities, ensuring high standards of cleanliness and safety. Achieved significant improvements in productivity and efficiency through effective team leadership and inventory management.
Overview
13
13
years of professional experience
Work History
Maintenance Engineer
Oak Rentals
02.2022 - 10.2024
- Contributed to a positive team environment, collaborating with fellow cleaners on large-scale projects or when additional support was required.
- Maximized productivity by maintaining well-functioning equipment through routine maintenance checks and repairs as needed.
- Streamlined inventory management, ordering supplies as needed to maintain efficient operations.
- Demonstrated strong attention to detail, ensuring all surfaces were thoroughly cleaned and sanitized according to industry standards.
- Ensured timely completion of cleaning tasks, meeting strict deadlines for move-in dates and property inspections.
- Mitigated potential damage from pests by identifying infestations early on and coordinating appropriate response measures with pest control professionals.
Bar Manager
Lasting Impressions Events and Design
01.2019 - 01.2022
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Team Leader
Sas Retail Merchandising
02.2014 - 01.2016
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Supervised 30 crew members
Event Usher
Soldier Field Stadium
02.2014 - 10.2015
- Collaborated with security personnel to ensure the safety and well-being of all guests during events.
- Participated in pre-event briefings, staying informed about specific event requirements and expectations.
- Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
- Enhanced guest experience by efficiently directing attendees to their designated seats.
- Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event.
Shift Manager
White Castle Restaurant
04.2012 - 12.2013
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
Education
High School Diploma -
John Marshall High School
Chicago, IL06-2004
Skills
- Preventive Maintenance
- Inventory maintenance
- Equipment troubleshooting
- Equipment maintenance and repair
- Cash Handling
- Problem-solving
- Customer Service
- Time Management
- Power Jack
- Microsoft Excel
Timeline
Maintenance Engineer
Oak Rentals
02.2022 - 10.2024
Bar Manager
Lasting Impressions Events and Design
01.2019 - 01.2022
Team Leader
Sas Retail Merchandising
02.2014 - 01.2016
Event Usher
Soldier Field Stadium
02.2014 - 10.2015
Shift Manager
White Castle Restaurant
04.2012 - 12.2013
High School Diploma -
John Marshall High School
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