Marco Garcia
Galesburg
Summary
Results-driven Quality Manager with expertise in quality control, root cause analysis, and process improvement. Committed to enhancing product standards and driving compliance through effective team collaboration and attention to detail.
Overview
4
4
years of professional experience
6
6
Certifications
Work History
Quality Manager
Burcon NutraScience US Corp.
Galesburg
03.2025 - Current
- Developed and implemented quality control procedures for manufacturing processes.
- Collaborated with production teams to ensure compliance with quality standards.
- Conducted quality inspections on raw materials and finished products.
- Conduct Internal Audits of the facility. Facility lead for third party audits
- Manage internal lab testing, testing equipment and inventory.
- Assisted in training staff on quality assurance practices and protocols.
- Analyzed quality data to identify trends and areas for improvement.
- Maintained documentation for quality audits and regulatory compliance efforts.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
- Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
- Maintained records related to product inspections, tests, calibrations and other quality control activities in accordance with applicable regulations.
- Partnered with customers to establish quality control criteria for products aligned with customer needs and intended applications.
- Trained and developed employees in an effort to contribute to overall professional growth.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Prepared reports summarizing findings from inspections, tests, investigations and other QA activities for senior management review.
- Directed creation and implementation of work instructions and procedures to standardize quality processes.
- Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
- Assisted with supplier evaluation activities including vendor selection based on criteria such as cost effectiveness, delivery times.
- Managed team of technicians and inspectors to ensure adherence to product requirements.
- Monitored changes in quality regulations and standards, updating company practices to maintain compliance.
- Led internal audit program, identifying non-conformances and executing corrective action plans.
- Ensured compliance with environmental, health, and safety regulations, minimizing risks and promoting a safe workplace.
- Mitigated production issue risks by identifying potential problems and taking effective action.
- Inspected production, quality control and maintenance reports to detect and address production problems.
- Contributed to new plant startup and implementation of processes for manufacturing, shipping and receiving and inventory management.
Quality Specialist
Innovative Productions USA
Galesburg
09.2022 - 03.2025
- Ensured product quality through detailed inspections and evaluations.
- Developed and maintained quality control documentation for compliance purposes.
- Conducted quality verification testing on raw and finished materials
- Conducted daily audits of facility to ensure compliance with food safety and GMP standards.
- Verified sanitation and clean-in-place (CIP) procedures.
- Collaborated with production teams to resolve quality issues, enhancing product integrity.
- Supported QA Manager in daily operations, ensuring smooth workflow and adherence to quality standards.
Education
Culinary Arts
Illinois Central College
East Peoria, ILSkills
- Quality management
- Quality assurance
- Statistical process control
- Internal auditing
- Compliance monitoring
- Compliance docs
- Document control
- SOP development
- SOP review
- Process improvement
- Root cause analysis
- Corrective actions
- Preventive actions
- Supplier evaluation
- Sampling plans
- Quality auditor
- Product inspection
- Data analysis
- Attention to detail
- Effective communication
- Team collaboration
- Leadership development
- Problem solving
- Customer satisfaction
Certification
Developing and Implementing HACCP Hydrite Chemical Co. 10/12/2023
Timeline
Quality Manager
Burcon NutraScience US Corp.
03.2025 - Current
Quality Specialist
Innovative Productions USA
09.2022 - 03.2025
Culinary Arts
Illinois Central College