Marco Delauro
Franklin Park
Summary
Dedicated barista with expertise in beverage preparation, customer experience management, and inventory control. Proven ability to enhance service speed and maintain quality standards in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Coffee Barista
Caffe Pronto
Norridge, IL
09.2023 - Current
- Prepared and served high-quality beverages in a fast-paced environment.
- Operated espresso machines and maintained equipment for optimal performance.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Collaborated with team members to create seasonal drink specials, increasing customer engagement.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Implemented efficient workflow processes to enhance service speed during peak hours.
Education
High School Diploma -
East Leyden High School
Franklin Park, ILSkills
- Order taking
- Beverage preparation
- Workplace safety
- Drink customization
- Quality standards
- Inventory management
- Customer experience management
- Quality assurance
- Online transaction processing
- Display maintenance
- Menu design
- Time management
- Team player
- Problem-solving
Certification
- Certified Food Safety Manager, Caffe Pronto - 2023-2028
Languages
English
Native or Bilingual
Italian
Native or Bilingual
Timeline
Coffee Barista
Caffe Pronto
09.2023 - Current
High School Diploma -
East Leyden High School