Marco Castro
Lombard,IL
Summary
Dedicated and reliable Clubhouse Attendant with over 4 years of experience providing exceptional customer service and maintaining a clean, welcoming environment. Adept at ensuring facilities are well-maintained, responding to resident needs, and supporting community events. Strong interpersonal and organizational skills with a commitment to enhancing the resident experience.
Overview
2
2
years of professional experience
Work History
Clubhouse Attendant
International Village Apartments Lombard
01.2023 - Current
- Excellent customer service and communication skills
- Facility maintenance and cleanliness management
- Event coordination support
- Conflict resolution and problem-solving
- Multitasking
- Basic computer proficiency (Microsoft Office Suite)
- Greet and assist residents and guests, ensuring a welcoming and positive experience
- Maintain the cleanliness and overall appearance of the clubhouse, including lounges, restrooms, and common areas
- Monitor clubhouse activities and enforce community rules and regulations to ensure a safe environment
- Set up and break down event spaces for community gatherings, private events, and meetings
- Respond promptly to resident inquiries, concerns, and maintenance requests
- Collaborate with management to implement resident engagement activities and events
- Track inventory of clubhouse supplies and report any maintenance issues to the appropriate personnel
Education
High School Diploma -
Willowbrook High School
Villa Park, IL05-2021
Skills
- Bilingual: English&Spanish
- Customer Service Excellence
- Front Desk Operations
- Time Management&Multitasking
- Problem Solving
- Excellent Communication
- Organizational skills
- Professionalism
- Teamwork
Timeline
Clubhouse Attendant
International Village Apartments Lombard
01.2023 - Current
High School Diploma -
Willowbrook High School
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