Marcile Serrano
Peoria
Summary
Well rounded RN with extensive experience at a variety of care settings , excelling in care coordination and clinical judgment. Proven track record in enhancing patient satisfaction through effective communication and accurate documentation. Skilled in EMR systems and training staff, committed to promoting health and safety in diverse healthcare settings.
Overview
5
5
years of professional experience
Work History
RN Staff Nurse
Proctor Place Senior Living
01.2024 - Current
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Medication administration to residents.
RN - Office Setting
Couri Center For Gynecology And Integrative Women's Health
04.2023 - Current
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Working efficiently with EHR on a daily basis.
- Communicating with patient regarding treatment plans.
- Working closely with insurance companies to submit prior authorizations.
- Calling patient's to review lab results and plan of care.
Neonatal Intermediate Care Unit RN
OSF Saint Francis Medical Center
11.2021 - 04.2023
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
RN Floor Nurse
UnityPoint
05.2020 - 11.2021
- Utilized [Software] to document nursing assessments, treatments, medications and discharge instructions.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
Education
Bachelor of Science - Nursing
Methodist College
Peoria, IL05-2020
Associate of Arts -
Heartland Community College
Normal, IL05-2017
Skills
- Clinical judgment
- Accurate documentation
- Pediatric nursing
- Care coordination
- Direct patient care
- Documentation
- Health promotion
- EMR/EHR Systems Proficiency
- Critical thinking
- Time Management
- Training staff
- Working well in a team setting
Timeline
RN Staff Nurse
Proctor Place Senior Living
01.2024 - Current
RN - Office Setting
Couri Center For Gynecology And Integrative Women's Health
04.2023 - Current
Neonatal Intermediate Care Unit RN
OSF Saint Francis Medical Center
11.2021 - 04.2023
RN Floor Nurse
UnityPoint
05.2020 - 11.2021
Bachelor of Science - Nursing
Methodist College
Associate of Arts -
Heartland Community College
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