Marcia Kay
Chicago
Summary
Dedicated Community Health Worker from Bethel New Life, adept in connecting families with essential services and improving healthcare access through cultural competency and empathetic communication. Excelled in nutrition education at the University of Illinois Extension, enhancing community wellness. Skilled in public outreach and motivational interviewing, significantly boosting client self-management and resource awareness.
Experienced with community outreach and public health education, providing vital support to improve community well-being. Utilizes strong communication and interpersonal skills to engage and educate diverse populations. Knowledge of local healthcare resources and systems ensures comprehensive and accessible health services for all community members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Health Worker
Bethel New Life
06.2022 - Current
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Facilitated health screenings with follow-up care to target specific issues.
- Trained new Community Health Workers on best practices, contributing to increased team efficiency and effectiveness in serving the community.
- Developed and maintained relationships with community partners to build program scope.
- Monitored and documented participants' progress toward individualized health goals.
- Helped vulnerable individuals navigate complex healthcare system.
Nutrition Educator
University of Illinois Extension
12.2017 - 06.2022
- Conducted nutrition analysis assessments in accordance with Nutritional Care Process.
- Focused nutrition programs to teach healthy lifestyles and behaviors .
- Facilitated group sessions addressing a wide range of topics related to nutrition and wellness, promoting informed decision-making among participants.
- Improved client nutrition knowledge by conducting engaging and informative workshops on healthy eating habits.
- Collaborated with other educators to integrate nutritional concepts into various subject areas, promoting a holistic approach to education.
- Participated in nutrition education classes for area schools to educate students on planning and preparing healthy meals.
- Educated clients on proper food portioning, leading to better understanding of serving sizes and improved weight management.
- Led cooking demonstrations showcasing nutritious recipes, empowering clients with practical skills for maintaining a balanced diet.
Education
High School Diploma -
Flower Career Academy
Chicago, IL06-2003
Skills
- Organized and detail-oriented
- Team assignments
- Community-based resources
- Public outreach
- Nutrition counseling
- Resource advocacy
- Medical assessment mastery
- Expense reduction
- Mental health care assistance
- Substance abuse treatment coordination
- Multitasking
- Motivational Interviewing
Certification
- Motivational Interviewing Certificate Program – Motivational Interviewing Network of Trainers.
- ServSafe Food Handler's Certification
- Community Health Worker Certificate - Various State Departments of Health or Authorized Institutions.
Timeline
Community Health Worker
Bethel New Life
06.2022 - Current
Nutrition Educator
University of Illinois Extension
12.2017 - 06.2022
High School Diploma -
Flower Career Academy
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