Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Marcela Nodal

Chicago

Summary

Resourceful and results-driven professional with a strong background in managing AP processes and leading teams to success. Known for excellent problem-solving skills, a keen eye for detail, and strong analytical abilities that drive impactful outcomes. Highly adaptable, with the ability to quickly master new technologies and processes. A collaborative and personable team player committed to continuous improvement, managing multiple projects efficiently, and delivering high-quality results to contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Procure to Pay Specialist

Hasbro
05.2024 - 10.2024
  • Support Hasbro’s Purchasing and Accounts Payable functions in partnership with a newly established Business Process Outsourcing (BPO) provider
  • Oversee adherence to established policies and procedures by Business Process Outsourcing (BPO) providers, ensuring compliance with SOX controls, tax regulations, and audit requirements
  • Monitor supplier processing, payment runs, exception transactions, and PR/PO tasks managed by the BPO provider
  • Support internal stakeholders and external partners, including suppliers, banking institutions, and government agencies
  • Conduct critical ERP system administration, including approval tables, release strategies, user access rights, and audit support
  • Execute retained P2P tasks and ensure accurate and timely recording of accounting transactions, such as journals, accruals, and balance sheet reconciliations
  • Collaborate with business partners to achieve timely financial close processes and resolve escalated issues with BPO teams
  • Monitor and evaluate BPO performance against service level agreements, addressing deficiencies and promoting compliance with P2P standards

Accounts Payable Supervisor

City Experiences by Hornblower
01.2023 - 01.2024
  • Directly supervise and lead a team of three AP Specialists
  • Work with senior leadership to review issues/discrepancies and manage projects
  • Work directly with the VP of Finance to manage cash flow across 5 divisions with staggered revenue cycles
  • Managed, batched, and coded an average of 1000+ invoices and 5M+ in weekly checks
  • Developed, implemented and maintained new AP systems, procedures, internal controls and policies to ensure corporate compliance
  • Review all invoices and expense reports for documentation and approval prior to payment
  • Manage vendor relationships for all questions and inquiries
  • Assist in development and maintenance of all corporate AP files
  • Manage monthly closing procedures and reconciliation of accounts
  • Engaged in data entry, credit card statement reconciliation, administrative tasks, and answered an average of 100 email inquiries daily

Senior Accounts Payable Specialist

City Experiences by Hornblower
10.2022 - 01.2023
  • Process 1000+ invoice payment weekly across multiple division
  • Assist in development and maintenance of all corporate AP files
  • Directly train and supervise two AP specialist
  • Build and develop accounting team members into skilled professionals, working cohesively as a department to maintain high quality work
  • Review all invoices and expense reports for documentation and approval prior to payment
  • Assist monthly closing procedures and reconciliation of accounts

Accounts Payable Specialist

City Experiences by Hornblower
08.2021 - 10.2022
  • Ensure all invoices are mathematically accurate, coded to the proper account, and properly approved for payment
  • Review invoices and expense reports for compliance with Company policies and for assessment of applicable state and city use taxes
  • Maintain filing of support for various invoices, credit card, and local checking account transactions
  • Research & respond in a timely manner to all inquiries from vendors and internal staff as it relates to payments
  • Support other members of the AP Team in the printing, packing, and mailing of the Company’s weekly check runs
  • Assist in the tracking of capital expenditures, repair & maintenance projects, fuel costs, and other cost analyses as requested
  • Monitor electronic bank transactions in real time and assist in obtaining and filing support for all relevant transactions processed
  • Research Unclaimed Property filings and prepare the transactions for filing with the applicable state
  • Participate in special projects as requested

Contact Center Training Supervisor & Sales, Guest Care Specialist

City Experiences by Hornblower
01.2020 - 07.2021
  • Responsible for driving results by providing direction, support, and guidance in the areas of sales, revenue generation and quality targets
  • Monitor daily progress/status and make adjustments/corrections to ensure optimal performance and service
  • Responsible for employee career development, compensation, performance goals, monitoring, coaching, training, and new hire development
  • Respond to customer inquiries pertaining to product operations and services
  • Address customer queries in coordination with other appropriate department and third-party vendors

Contact Center Sales & Guest Services Specialist

City Experiences by Hornblower
10.2019 - 01.2020
  • Handled up to 200 calls daily- duties including creating orders for new customers, retrieving customer data, presenting relevant product information, and canceling services
  • Exhibited strong communication and problem-solving skills – maintaining professional demeanor, even during moments of customer dissatisfaction and complaints

Retail Sales Associate – Seasonal

Peaches Boutique
08.2014 - 10.2019
  • Provided personal service to each customer and attained 90% customer satisfaction
  • Used customer data to direct toward higher margin products
  • Thorough knowledge of the department's stock of over 30,000 top designer dresses and upcoming collections

Education

International Business -

Harold Washington College
Chicago, IL
11.2021

Pre-Medicine -

University of Illinois at Chicago (UIC)
Chicago, IL
11.2016

Skills

  • Microsoft Dynamics GP
  • Trindocs
  • Microsoft Office
  • Problem-solving skills
  • Data entry
  • Team communication and leadership
  • Training and mentoring
  • Office administration
  • Data analysis

Languages

Spanish
Native or Bilingual

Timeline

Procure to Pay Specialist

Hasbro
05.2024 - 10.2024

Accounts Payable Supervisor

City Experiences by Hornblower
01.2023 - 01.2024

Senior Accounts Payable Specialist

City Experiences by Hornblower
10.2022 - 01.2023

Accounts Payable Specialist

City Experiences by Hornblower
08.2021 - 10.2022

Contact Center Training Supervisor & Sales, Guest Care Specialist

City Experiences by Hornblower
01.2020 - 07.2021

Contact Center Sales & Guest Services Specialist

City Experiences by Hornblower
10.2019 - 01.2020

Retail Sales Associate – Seasonal

Peaches Boutique
08.2014 - 10.2019

Pre-Medicine -

University of Illinois at Chicago (UIC)

International Business -

Harold Washington College
Marcela Nodal