Making Connections
Marc Weitzen
Renewal & Expansion Manager
Tel Aviv,Israel
Summary
A highly motivated and reliable professional with a profound interest in the fields of blockchain, cryptocurrency, and FinTech. Over the past seven years, I have successfully developed sustainable relationships by fostering trust and confidence in an efficient and seamless manner.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Renewal & Expansion Manager (REM)
Fireblocks
11.2022 - Current
- Achieved ~$1.32M in first two quarters of renewal & expansion role, beating quota at 124% in a difficult bear market
- Negotiate with ~60 clients on a quarterly basis to ensure a proper setup for both client and company
- Provides a consultative & white glove service approach to engage with and manage a pipeline of ~240 clients
- Collaborates globally & cross functionally with Finance, CS, Product, Marketing, & Legal to efficiently resolve client issues
- Maintains and reduces churn by collaborating with the CS & Finance teams and better understanding clients’ specific needs
- Founding member of the REM team in the Americas & globally
- Builds and implements strategic initiatives to streamline renewal & expansion operations
- Trains and mentors new members of the REM team on product and process to onboard seamlessly across regions
Business Development Representative
Fireblocks
11.2020 - 01.2022
- Achieved 192% of quota on average bringing in over 480 qualified opportunities for the company
- Effectively managed 200+ prospects monthly via LinkedIn, email, Prospect, Telegram, etc
- Identified key decision makers & qualified OB/IB sales opportunities by determining client need, buyer readiness, & timeline
- Trained 12 new members of the BDR team as well as 6 new members of the Sales team on product and process
- Partnered with Marketing to provide feedback on campaign performance, improve lead qualification, and lead scoring
- Developed, tested, and iterated custom outbound campaigns to drive new outbound opportunities
- Captured, managed, and assessed information/data/metrics to ensure performance success and CRM hygiene
- As an SME, represented the company & educated prospects at conferences and private events
- Interviewed candidates for the BDR team to help assess skill, team, & culture fit
Customer Success Associate
Policygenius
06.2019 - 10.2020
- Enforced sales through engaging 50+ clients daily with customized advice for financial protection
- Leveraged communication skills to efficiently upsell clientele via phone, email, sms, and live chats
- Liaised between our insurance partners and end users to ensure a seamless client experience
- Efficiently became an SME on company product line to best advocate for clients
- Assisted in training and onboarding 14 new hires in a clear and efficient manner
- Aided in building SOPs, process docs, and other materials needed for team to utilize day-to-day
- Quickly learned & utilized proprietary CRM system to manage 100+ accounts daily
- Ensured accuracy of the minutiae of info surrounding insurance contracts and sensitive client information
Account Executive
Yelp
11.2018 - 05.2019
- Achieved 155% of quota by producing over $66,000 in gross revenue
- Managed the sales cycle by prospecting, qualifying, establishing relationships, pitching, and closing
- Consistently set and exceeded weekly and monthly targets
- Customized sales proposals/demos on digital advertising campaigns tailored towards clients’ goals
- Remained organized in managing pipeline of 120+ accounts utilizing Salesforce
Intern
Etheralabs
07.2017 - 01.2018
- Edited and restructured white paper content for 10+ clients
- Curated content on Blockchain technology for company website
- Assisted in client acquisition meetings alongside the Co-Founder & CEO
- Organized 3 business conferences for prospective partners and clients
Education
B.S. - Finance, French
Rutgers Business School
New Brunswick, New JerseyJewish studies, Philosophy, Theology, & History
Yeshivat Orayta
Jerusalem, IsraelSkills
Client Relationship Management
Time & Task Prioritization
Pricing Strategy
Competitive Analysis
Salesforce, Hubspot, Prospect, Sales Nav
Interests
Crypto
Self-improvement
Philosophy / Theology
Basketball
Timeline
Renewal & Expansion Manager (REM)
Fireblocks
11.2022 - Current
Business Development Representative
Fireblocks
11.2020 - 01.2022
Customer Success Associate
Policygenius
06.2019 - 10.2020
Account Executive
Yelp
11.2018 - 05.2019
Intern
Etheralabs
07.2017 - 01.2018
B.S. - Finance, French
Rutgers Business School
Jewish studies, Philosophy, Theology, & History
Yeshivat Orayta
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