- Team Sports
- Playing Sports
- Volunteer Work
- Fundraising Events
- Food Tourism
- Road Trips
- Video Gaming
Marc Schellhorn
Oakbrook Terrace
Summary
Dynamic sales associate with proven expertise in customer service and teamwork at Dicks Sporting Goods. Skilled in enhancing customer satisfaction through effective problem-solving and product knowledge. Achieved sales goals by implementing visual merchandising techniques and fostering strong customer relationships, ensuring a positive shopping experience and repeat business.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dicks Sporing Goods
Lombard, IL
02.2024 - 08.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Executed daily sales transactions efficiently using point-of-sale systems.
- Provided product knowledge and recommendations to increase customer satisfaction.
- Collaborated with team members to achieve sales goals and store promotions.
- Implemented visual merchandising techniques to optimize product displays and attract customers.
- Resolved customer inquiries and complaints promptly, ensuring positive outcomes.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Participated in training new associates, fostering a collaborative team environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Volunteer
Mayoral Campaign
Oakbrook Terrace, IL
12.2024 - 04.2025
- Organized community outreach events to engage voters and promote campaign initiatives.
- Assisted in managing social media channels to increase campaign visibility and engagement.
- Assisted with special events and programs.
- Represented organization positively and professionally while providing community with much-needed services.
Customer Service Cashier
Target
Lombard, IL
11.2023 - 02.2024
- Processed customer transactions efficiently at point of sale.
- Assisted customers with inquiries and product selections.
- Maintained accurate cash drawer and balanced daily receipts.
- Collaborated with team members to enhance customer experience.
- Resolved customer complaints with effective problem-solving techniques.
- Utilized POS systems for transaction processing and inventory management.
- Ensured store cleanliness and organization for optimal shopping environment.
Education
No Degree - Communications
Carthage College
Kenosha, WINo Degree - Mass
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Willowbrook High School
Villa Park, IL12-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Sales expertise
Accomplishments
Named captain of my high school football team in 2023 and 2024
Awarded a scholarship for outstanding dedication to teamwork and leadership
Interests
Timeline
Volunteer
Mayoral Campaign
12.2024 - 04.2025
Sales Associate
Dicks Sporing Goods
02.2024 - 08.2025
Customer Service Cashier
Target
11.2023 - 02.2024
No Degree - Communications
Carthage College
No Degree - Mass
College of DuPage
High School Diploma -
Willowbrook High School